Digital UX Program Manager

Job Description:

• Client is seeking a strong Program Manager to work across organizational boundaries to infuse user-centricity in our Advertiser Policy Experiences to drive user-centric decision-making and optimal business and user outcomes.

Responsibilities:

• Scope workstream including Identify risks and opportunities, outline detailed requirements, clearly articulate stakeholders, and roles & responsibilities
• Own OKRs and prioritization with UX team leadership, xfn, and cross-functional partners to drive quarterly decision-making around UX priorities, resource allocation and OPEX/T&E management
• Provide clear communication to cross-functional team leads and senior management regarding program health, resource requirements, issues, and priorities.
• Align priorities across a wide range of distributed stakeholders. Ability to contextualize, translate, and communicate requirements to various groups and stakeholder.

Experience:

• 10 years of experience managing and scaling UX related programs and driving operational efforts across organizations.
• Experience with UX disciplines and user-centered development tools and methodologies.
• Experience analysing data and leveraging insights to develop solutions.
• Experience improving the velocity/productivity of teams, products, and systems.
• Power user of client workspace tools
• Track record for a systems thinking mindset with an inherent ability to understand the root causes of problems, to look for connections, and to trace cause and effect across an entire ecosystem
• Experience working in the Ads business
• Experience collaborating with senior UX, product managers and engineers
• Demonstrated experience managing complex, multi-faceted programs that span multiple surface teams or organizations
• Deep understanding of the UX process and user-centered development; familiar with UX design, user research
• Comfort with ambiguity and experience working in fast-paced or startup environments
• Exceptional writing and communication skills
• Ability to establish trusted relationships and influence, drive alignment across a senior and diverse set of PM and Eng stakeholder.

Skills:

• Understanding of the UX process and user-centered development
• Own OKRs and prioritization
• Master planner
• Skilled communicator
• xFN collaboration

Education:

• Bachelor's degree or equivalent practical experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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