Program Manager

Job Title: Program Manager

Location: Mountain View, CA Hybrid role

Responsibilities

Job Description

Plan, execute, and deliver projects from inception to completion.

- Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed.

- Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to all engineering efforts.

- Manage and ensure the timely scoping, design, implementation, and release of complex features.

- Drive innovative improvements to team processes.

- Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution.

- Establish and maintain clarity and visibility of project decisions, expectations, and milestones.

- Ensure high-quality outputs of all project milestones and dependencies

Mentor junior teammates.

- Guide and drive effective collaboration within all parties needed for project execution.

- Manage internal and external relationships and collaborate with any external vendors part of the project plan.

Ideal Candidate Qualifications:

- 8-10 years of IT experience with 3+ years of Program Management experience in an agile production environment.

- Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models across multiple teams.

- Curious mindset and willingness to ask questions to identify solutions to faced challenges.

- Demonstrated experience building relationships, and partnering with many teams and roles.

- Enjoys diving deep to understand of the platforms capabilities and underlying technologies.

- Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity.

- Customer-centric development approach.

- Passion for analytical / quantitative problem solving.

- Track record of identifying and implementing improvements to team development processes.

- Motivation, creativity, self-direction, and desire to thrive on varying team settings.

- Superior academic record with a degree in Computer Science, Engineering, or related technical field.

- Strong written and verbal English communication skills

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