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Salesforce Engineer - Service Cloud

Salary undisclosed

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  • Design, develop, and maintain automated test scripts for the Salesforce Service Cloud (SFSC) with Case management system
  • 5-7+ years of proven experience with design and development of custom solutions using Salesforce Service Cloud, Lightning, batch apex, Lightning Component frameworks and Salesforce API.
  • Extensive experience with Salesforce platform configuration and customization.
  • .Advanced knowledge of Salesforce CRM platforms.
  • Practices DevOps methods like CI/CD, SDLC automation and proactive monitoring/telemetry
  • Participates in sprint planning, daily stand-ups, sprint reviews and retrospectives to enable progress, and surface and resolve impediments

Preferred Qualifications:

  • Salesforce Certifications highly valued (e.g., Salesforce Certified Administrator, Salesforce Certified Platform Developer).
  • Expertise in Einstein AI and integration in Salesforce Service Cloud
  • Hands-on experience with key Einstein tools, including Agent Studio, Prompt Builder, and AI GenAI & Predictive features.
  • Expertise in Einstein AI and integration in Salesforce
  • Running test scripts within SFCC
  • Experience with continuous integration/continuous deployment (CI/CD) pipelines.
  • Knowledge of Agile development methodologies.

This is NOT a C2C opportunity, any VISA works

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