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ServiceNow CMS Developer

  • Full Time, onsite
  • Lorven technologies
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description

Our client is looking ServiceNow CMS Developer for Long Term project in Toronto, Ontario, Canada (Hybrid) Below is the detail requirement.

Role: ServiceNow CMS Developer

Location: Toronto, Ontario, Canada (Hybrid)

Job Description

  • We are looking for a highly skilled and experienced ServiceNow CSM developer to join our team.
  • The ideal candidate will possess a deep understanding of ServiceNow Customer Service Management capabilities and experience in developing, customizing and integrating solutions to meet business requirements.
  • Minimum 3+ years of experience as a ServiceNow developer with a strong focus on the CSM product.
  • Proven track record of designing, developing, and implementing successful ServiceNow CSM applications.
  • Expertise in ServiceNow scripting languages like JavaScript and ServiceNow APIs.
  • Experience with integrating ServiceNow CSM with external systems APIs
  • Strong understanding of ITIL principles and best practices for customer service management.
  • Design, develop, and configure ServiceNow solutions based on business requirements.
  • Troubleshoot and resolve complex technical issues related to ServiceNow.
  • CSM Customer Service Management module exp Mandatory
  • Experienced in JavaScript, HTML, CSS, JavaScript and ServiceNow scripting languages.
  • Client side Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action.
  • Workflows, Rest and Soap based integration Mandatory
  • Transform map, Import set and Data sources.
  • Agent Chat, Virtual agent

Responsibility

  • Excellent analytical and problem-solving skills.
  • eCommerce development or integration best practices.
  • eCommerce forms, screens, views, workflows and reports development.
  • Experience with source control management systems and continuous integration/deployment environments.
  • Demonstrated proficiency in installing and deploying SAP Hybris.
  • Demonstrated proficiency in customizing and creating SAP Hybris entities.
  • Top-notch communication and collaboration skills with a focus on customer success.
  • Ability to work independently and manage multiple priorities effectively.
  • Proven cross technology experience connecting ServiceNow to overall IT landscape.
  • Participate in the planning, design, and implementation of ServiceNow upgrades. enhancements.

Mandatory skills:

  • Experience in delivering web and mobile solutions
  • ServiceNow Development
  • HTML, CSS, JavaScript, CSM module experience

Good to have skills:

  • SAP Hybris
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