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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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Help Desk

  • Full Time, onsite
  • Prairie Consulting Services, Inc
  • Remote, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified

This position is a Monday - Friday shift of 10:00 am CST to 7 pm CST

$20.00 an hour on a w-2

Ideally a Contract to Hire based on Performance

This position is 100% remote

Must have experience with MS Office, Windows, Active Directory, ServiceNow or another ticketing system

Looking for 1+ years of experience

POSITION SUMMARY:
A Service Desk Contractor provides first-level end-user support and incident diagnosis for the clients applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources. PROJECT INFORMATION:
Service Desk

PRINCIPAL RESPONSIBILITIES:
Responds to incoming interactions initiated via phone.
Fulfills incoming service requests.
Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies.
Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions.
Appropriately escalates incidents as required and monitors resolution progress until the incident is resolved to the caller s satisfaction.
Keeps IT Service Desk team and management informed of any new support issues in a clear and timely manner.
Researches support issues when resolutions are not readily attainable by checking available resources including, but not limited to, the IT Service Management tools, external knowledge bases, software manuals, and via collaboration with other team members.
Works to consistently improve call handling, documentation quality, overall end-user experience, and resolution processes.
Performs other job-related duties as assigned or apparent.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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