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Jr. ServiceNow Business Analyst

  • Full Time, onsite
  • PSR Associates, Inc.
  • Remote Hybrid, United States of America
Salary undisclosed

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PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

Jr. ServiceNow Business Analyst
REMOTE
12+ month contract, potential extension


Job Description:
The Junior Business Analyst supports business process and system analysis, design, improvement, and implementation efforts. This role assists in translating business needs into technical requirements that align with industry best practices, out-of-the-box technology, and DLA Digital Business Transformation goals. The Junior Business Analyst collaborates with government functional stakeholders to document requirements as user stories, capturing prioritization using Agile methodology for business systems, processes, and procedures.

Key Responsibilities:
" Business Process and System Analysis: Assist in the analysis, design, and improvement of business processes and systems, ensuring alignment with DLA s strategic initiatives.
" Requirement Documentation: Work with functional stakeholders to translate business requirements into clear technical specifications and user stories.
" Agile Methodology: Support the Agile process by documenting user stories, helping to prioritize tasks, and contributing to the efficient implementation of business systems, processes, and procedures.
" Collaboration and Support: Collaborate with cross-functional teams and government customers to gather, document, and ensure business requirements are accurately captured and prioritized.
" Testing and Training: Assist in testing efforts and help develop training materials to support the adoption and implementation of business systems.

Minimum Qualifications:
  • 1+ years of relevant experience in business analysis, requirements development, testing, training, or documentation in an Agile environment.
Certifications:
  • ICAgile Certified or Certified Scrum Master.
  • ServiceNow Certified Systems Administrator.
Skills:
  • Basic understanding of Agile methodologies and business process analysis.
  • Strong communication skills, both written and verbal, with the ability to work effectively with cross-functional teams.
Notes:
This role provides an excellent opportunity to develop skills and gain experience in business analysis within a supportive, Agile team environment, contributing to DLA s digital transformation initiatives.

*** Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***





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