Systems Analyst

Job Role: Systems Analyst

Location: O'Fallon, MO

Key Skills: System Engineering, Database Query, SQL, Splunk, Network Log

Job Descriptio:

Seeking a Systems Engineer who will provide support for Core Clearing and Authorization issues. This team's role is to triage escalations sent to our team or escalate further to Level 3 support teams if necessary.

Preffered Qualifications:

Extensive experience configuring production environments

Successful track record contributing subject matter expertise to influence configuration project activities

Established ability resolve complex or unusual customer configuration inquiries

Experience communicating technical concepts to senior team members

Database Query/SQL Experience

Splunk/Network Log Investigation Experience

Command Line Interface Programming Experience.

Roles and Responsibilities

Responsible for customized production configurations for existing and new customers

Accountable for integrating new products into the global implementation framework

Provides internal partners with technical expertise on implementation plans and release requirements

Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services

Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources

Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts

Interprets and translates customer requests into parameter values across Client internal systems to ensure compliance with Client processing standards, specifications and rules

Contributes to process improvement efforts and initiatives to enhance the customer experience

Leverages technical expertise to explain technical concepts to senior team members

Provides training or explanations to extended team, internal Client teams and potentially customers on Client processing, products and services.

Leads medium-sized projects/initiatives as an individual contributor with knowledge of Client products/services and implementation standards

May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area

Desired:

Coding experience would be a bonus.

Basic understanding of the payment lifecycle.

About Us WinningEdge:

Job Search can be a painful & frustrating process. We take time to understand candidate skillsets, and job search preferences and match them with our ideal clients. Our team has a combined experience of over 100 years and we have successfully placed hundreds of candidates.

Systems Analyst Missouri

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