DIRECTOR OF ENGAGEMENT

The Director of Engagement leads the five-person Community and Alumni Affairs (CAA) Section. The Community and Alumni Affairs section conducts participant recruitment and registration, manages alumni relations, manages the alumni database, prepares and compiles course evaluations, and conducts key stakeholder outreach for the Africa Center for Strategic Studies. He/She works closely with the ACSS alumni to create and catalyze alumni chapters and communities of interest as dynamic vehicles for ongoing professional education, peer-to-peer engagements, and security sector governance norms reinforcement. He/She serves as a member of the Leadership Team of the Africa Center for Strategic Studies and as such represents and interfaces with members of the diplomatic community, colleagues and students at the National Defense University, and other key stakeholders in the U.S. Government and elsewhere.

• The incumbent supervises the CAA team to recruit and manage participants for all academic and outreach programs, maintain participant and alumni databases, sustain alumni relationships, support alumni community chapters, and build networks with US Embassies and US government stakeholders necessary to manage the Africa Center's participant affairs. Develops internal operating procedures, checklists, milestones, and metrics for the CAA section to effectively plan and coordinate across Africa Center sections to execute program requirements. Works closely with faculty to develop recruiting strategies and profiles to promote diverse, engaged participants who are, or will be, leaders in African security sector institutions. Oversees the development and implementation of alumni and outreach programs. Manages the CAA section to accomplish all assigned tasks in support of the Africa Center's mission and vision.
• He/She develops and executes engagement strategies to interact (both virtually and in person) with alumni, partners, and stakeholders. This includes designing and executing events and engagements for alumni and key stakeholder audiences such as the African diplomatic community in Washington, D.C., U.S. government interagency and congressional colleagues working on Africa, and the National Defense University community. He/She will leverage the ACSS alumni network to create and enhance alumni chapters and communities of interest to be force multipliers in strengthening security sector institutions on the continent.
• He/She provides guidance and direction for conducting program evaluations to include the evaluation content and questions, compilation of responses, and analysis of responses. He/she contributes to strategic planning and assessing ACSS mission impact through timely analysis and reports on enrollment, participation trends, and changes in stakeholder interests and priorities. Proposes and develops innovative approaches and tools to enhance engagement, recruitment of participants, and sustainment of relationships.
• He/She is a member of the Leadership Team for the Africa Center. He/she represents the Africa Center at external events as requested by the Director. He/She may moderate sessions and serve as a subject matter expert speaker or panelist during Africa Center programs, and may serve as a facilitator for small group discussions.
• Performs other duties as assigned.