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IT Support Specialist

  • Full Time, onsite
  • Aquinas Consulting
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description

Aquinas Consulting is currently look to fill a contract IT Support Specialist job in Fort Pierce or Port St. Lucie, FL (Hybrid) for a Professional IT Services Firm. Our client specializes in proprietary machine learning, predictive analytics solutions and the use of automation to achieve business transformation for some of the largest companies in the world.

IT Support Specialist Job Responsibilities:

  • Work independently in a lead role on a diverse range of tasks and may be relied upon to coach/ educate others.
  • Act as subject matter expert and consult with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution.
  • Lead the support of highly complex and/or comprehensive applications/systems and/or business lines.
  • Identify root causes and implement targeted and controlled remediation plans.
  • Administer business applications in co-ordination with appropriate stakeholders.
  • Review, participate and implement procedures.
  • Research industry standards, best practices and new innovations in technology and make recommendations.
  • Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations.
  • Act as the lead for other support analysts on the team.

IT Support Specialist Job qualifications:

  • 2-3 years' recent hands-on experience with Windows/Linux.
  • 3+ years recent hands-on on ServiceNow, & JIRA ticketing system.
  • 3+ years of experience with MS Office suite (especially MS Excel & MS PowerPoint)
  • Must be available to work after hours as needed to support system changes.
  • Able to lift heavy workstations and monitors.
  • Must be available to do OT (Over-time) when required.
  • Must be available to work overnight on the third shift.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Customer-oriented attitude.
  • Fast-paced, high-pressure environment.
  • Highly motivated, energetic with great communication skills

Desired:

  • LINUX Scripting and Java experience.

If you are interested in this contract IT Support Specialist job in Fort Pierce or Port St. Lucie, FL (Hybrid) please apply now to be connected with a member of our team.

Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities.

Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community. Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. www.aquinasconsulting.com

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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