Chief Information Officer

Title: Chief Information Officer

Reports To: Executive Director

Location: East Lansing, MI

Department: Executive

The Chief Information Officer (CIO) is a pivotal executive role responsible for leading the transformation of the IT department into a modern, agile, and innovative team. The CIO will oversee the IT strategy and its implementation to ensure alignment with the organization's business objectives. This role involves spearheading the modernization of IT Infrastructure, IT Security, and Business Intelligence (BI) teams to enhance technology systems, data security, and business analytics, ensuring successful partnerships between IT with all other business units. The CIO is a skilled professional experienced in strategic planning, data governance, cybersecurity, disaster recovery, and risk management. This position reports to the Executive Director.

WHO WE ARE

School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers compensation and property/casualty services for Michigan public schools.

Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.

We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.

Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.

WHO YOU ARE

You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.

Primary Responsibilities:

• Develop and implement a forward-thinking IT and BI strategy that aligns with the company's goals and objectives.
• Serve as a member of SET SEG s Executive leadership team, collaborating with other executive team members and keeping one another abreast of each department s key initiatives.
• Present reports to boards of directors regarding IT and BI s vision, strategy, key performance indicators (KPIs), and accomplishments.
• Conduct high level analysis and make changes as necessary to departmental resource planning to serve each business unit efficiently and effectively.
• Drive departmental results that support organization-wide Balanced Scorecard initiatives.
• Oversee the modernization and maintenance of all IT systems, including servers, networks, and hardware.
• Cultivate relationships with external vendors and service providers to ensure efficient and cost-effective delivery of IT services.
• Enhance and implement robust disaster recovery and business continuity plans.
• Evaluate and implement cutting-edge technologies to improve efficiency, scalability, and reliability of the IT infrastructure.
• Advance a comprehensive cybersecurity strategy to protect the organization's IT assets.
• Identify and mitigate IT security risks through proactive measures and continuous monitoring.
• Ensure compliance with relevant regulations and standards such as HIPAA, and ISO 27001.
• Lead the incident response team in the event of a security breach, ensuring swift and effective resolution.
• Promote a culture of security awareness across the organization through training and education programs.
• Develop and implement a data strategy that drives business insights and decision-making.
• Oversee the development and deployment of advanced analytics tools and processes to gather and analyze business data.
• Establish and enforce data governance policies to ensure data quality, integrity, and security.
• Define and track KPIs to measure the success and impact of IT and BI initiatives.
• Leads the IT division of the organization through mentorship, teaching, clear expectations, and respectful accountability.
• Work closely with other departments to ensure data-driven decision-making and support business objectives.
• Perform other duties as assigned by Executive Director.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related STEM field; Master's degree preferred.
• Minimum of 10 years of experience in IT leadership roles, with a proven track record in managing IT infrastructure, security, and business intelligence teams.
• Strong knowledge of IT systems, cybersecurity best practices, and business intelligence tools and technologies.
• Demonstrated ability to lead and motivate cross-functional teams, manage complex projects, and drive organizational change.
• Excellent verbal and written communication skills, with the ability to present complex technical information to non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Relevant certifications such as CISSP, CISM, or PMP preferred.
• Ability to think long-term and anticipate future technological trends and their impact on the organization.
• High ethical standards and a commitment to maintaining confidentiality and data security.
• Flexibility adapting to changing business needs and emerging technologies.
• Strong interpersonal skills and the ability to work effectively with diverse teams and stakeholders.

Physical Demands / Work Environment

Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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