Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

RQ08016 - Service Designer - Journey Mapping

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Description

Job Description

Title: Service Designer - Journey Mapping

Location: Toronto, ON Hybrid (222 Jarvis St)

Mode: Contract


Must Haves -

  • Excellent understanding of user research methods and their application in service design.
  • Strong proficiency in service design tools and techniques (e.g., journey mapping, service blueprinting, personas).
  • Expertise in creating and interpreting customer journey maps and service blueprints to visualize service interactions.

Nice to have:

  • Certification in Design Thinking, Lean Six Sigma, or similar methodologies.

Responsibilities:

  • Design and improve services that meet user needs, ensuring a seamless and holistic customer experience.
  • Conduct user research and gather insights through interviews, surveys, and observations to understand pain points, expectations, and behaviors.
  • Map out customer journeys, service blueprints, and workflows, identifying gaps and opportunities for improvement.
  • Collaborate with cross-functional teams, including product management, UX/UI designers, developers, and marketing, to ensure cohesive service delivery.
  • Facilitate workshops and co-design sessions with stakeholders to generate innovative solutions.
  • Prototype and test service concepts, gathering feedback to iterate and refine the service design.
  • Ensure alignment between business processes, technology, and customer experience by coordinating efforts across departments.
  • Track and evaluate the performance of service changes through data analysis, user feedback, and KPIs.
  • Act as a champion for service design principles, advocating for user-centered approaches and best practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs

1d ago

Supervisory Accountant
Citizenship and Immigration Services
Camp Springs, United States of America

Full Time, onsite, onsite

Salary undisclosed