Cloud Engineer

The Cloud Engineer is responsible for building and maintaining Azure cloud environment to support both internal information technology needs and provide infrastructure for the software development team.

• Develop, manage, and administer Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security.
• Design, develop, and implement highly available, multi-region solutions within Microsoft Azure.
• Develop and manage secure cloud computing environment hosting multiple services including but not limited to, virtual machines, private cloud network, DevOps, App services, Microsoft SQL, Entra ID, Microsoft 365, Intune.
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements.
• Migrate existing infrastructure services to cloud-based solutions.
• Manage security and access controls of cloud-based solutions.
• Develop infrastructure as code (IaC) leveraging cloud native tooling to ensure automated and consistent platform deployments.
• Develop and implement policy driven data protection best practices to ensure cloud solutions are protected from data loss.
• Support cloud adoption of applications as they are being transformed and/or modernized.
• Ensure all infrastructure components meet proper performance and capacity standards.
• Collaborating with the Director of IT in order to maintain computer hardware/software inventory.
• Develops and assists management in implementing automation tools and processes to improve efficiency across multiple parts of the company.
• Collaborates with the Director of IT and the Compliance Officer to review, revise, and implement policies and procedures within the department to ensure that best practices are followed while remaining in compliance with federal/state laws, rules, and regulations.
• Collaborate with the IT director to bring hybrid IT solutions between on premises networking and server infrastructure with Azure Cloud.
• Ability to work with the customers/employees in difficult situations by balancing technical knowledge and people skills.
• Guides and supervises technical aspects of projects in development.
• Performs other related duties as assigned.
• Oversee contracted development team on products that require IT support.

CORE COMPETENCIES

• Participate in continuing education/ training activities including monthly online training.
• Take directions and initiate actions (cross/ additional training) that will allow the assumption of cross-functional duties to ensure a seamless workflow.
• Create and maintain technical/process documentation related to user or system design specifications.
• Self-starter and comfortable with working independently while providing timely and accurate status reports.
• Strong business acumen - ability to understand the impact of IT on different parts of the business.
• Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
• Maintains an obligation to report any errors or breaches and work collaboratively with other stakeholders to minimize and correct issues.
• Ability to prioritize and manage multiple tasks without direct supervision.
• Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines.
• Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills.
• Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to user questions or computer/network issues.
• Consistently evaluate work completed and determine if further steps are needed to meet client expectations.
• Take initiative to do to redo inadequate or incomplete work, even if it is not yours.
• Ensure compliance with regulatory standards.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others).
• Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
• Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.
• Adhere to administrative and departmental policies.
• Demonstrate regular attendance and timeliness.
• Remain conscientious in regard to personal hygiene.
• Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources.
• Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients.

REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS

Minimum 5 years in IT industry with at least 3 in systems administration or higher role. Minimum bachelor's degree in computer science/information technology or equivalent certifications and associates degree.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS

This is a full-time position that may work standard business hours four to five days per week. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Presence in the office is required. The position operates in a professional office environment and will require significant time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. Operation of all standard office equipment, non-CDL motor vehicles, and mobile phones and related technology, is expected. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.