Management Analyst

Performs a combination of routine, multiple, and varying assignments in one or more, but not limited to, the following program areas: budget management; contracts administration; database administration/management; employee development and training; Freedom of Information Act (FOIA) administration; human capital management; information security and technology; legal and litigation support; procurement and acquisitions; records management; space management; time and attendance management; and/or travel management, as assigned by the designated manager within the Office of the Chief Counsel (AGC).

Maintains and respects the confidential nature of work performed within a legal environment, including protection of personally identifiable information (PII) and protection of human capital related documents and information subject to the attorney-client and attorney work product privileges.

Uses Microsoft Office Suite, Adobe software, and variety of other software types to accomplish work-related tasks to organize, store, and retrieve a variety of documentation types. Accurately establishes and maintains both electronic and hard-copy records.

Applies experience and detailed knowledge of the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Such duties include collecting and analyzing data/information; conducting research; applying policies and procedures; identifying problems; and working with higher level and lower level professionals in day-to-day operations.

Demonstrates considerable independence in planning time, and coordinates only when needed with a manager, team leader, or more experienced employee to prioritize tasks and efficiently utilize assigned resources. Provides guidance to lower level support staff members for handling routine problems and issues.

Contacts are primarily internal to the organizational unit but frequently have a significant external component or with a manager and other employee to share information, provide data or written analyses or explain the statuses of assignments. Depending on the specialty, may have frequent contacts with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customer's situation.

Established policies and procedures provide guidance for most tasks; however, limited discretion to select the most appropriate approach, or to recommend new ones, is sometimes granted. Resolves most problems and work issues without assistance.

Work is frequently reviewed while in progress and at completion to ensure timeliness, accuracy, quality, and alignment with agency, organizational, and project policy and procedures. Work activities typically support multiple projects/programs and contribute to the objectives of one or more organizational units or major subdivisions.

Performs other duties as assigned.