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INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT)

  • Full Time, onsite
  • United States Fleet Forces Command
  • National Maritime Intelligence Center, United States of America
Salary undisclosed

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  • You will report incidents and record problems, assess the impact, cost, benefit, and risk of proposed problems.
  • You will document Standard Operating Procedures and Knowledge Base of common incidents on direction of senior technician.
  • You will facilitate efficient and prompt handling of all incidents and assigned problems through the incident and problem resolution system.
  • You will create periodic reports of performance relative to defined key performance indicators and provide them to the incident manager.
  • You will provide matrix to the incident manager to evaluate proposed methods for improving efficiency and cost-effectiveness for compliance with Government regulations and contract policy.
  • You will participate in incident and problem management meetings and reviews or participates actively in all scheduled and impromptu meetings and reviews.
Starting at $99,200 Per Year (GG 12)