Customer Experience Specialist
Salary undisclosed
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As a Customer Experience Specialist, you will perform the following duties:
- Contributes to policy and communications duties across the MBDA programs and operations. Provides support to the Director and Deputy Director of OCE with exceptional customer service to internal and external stakeholders, customers and clients.
- Assists in the completion of OCE standard operating procedures and research and/or investigates new or improved business and management practices for application to agency program or operations.
- Creates talking points and administrative tasks for the Director and Deputy Director of OCE to ensure that key issue are addressed when meeting with internal and external groups, addressing large groups of MBDA staff and cooperative partners, or representing MBDA at the senior levels of the Department.
This Job Opportunity Announcement may be used to fill other Customer Experience Specialist GS-0301-13 positions within the Department of Commerce in the same geographical location with the same qualifications and specialized experience.
Starting at $117,962 Per Year (GS 13)
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