Supervisory Program Specialist

The Supervisory Program Specialist discusses performance standards with subordinates and evaluates them according to the performance appraisal program. Ensures team members are proficient in all the required tasks and encourages employee development. Evaluates and develops Standard Operating Procedures, Policies and Cemetery Representative Training Programs for Bay Pines National Cemetery. Incumbent is responsible for compliance with required Standards and Measures, NCA Guidelines and Policies. Coordinates with Cemetery Caretaker Supervisor on recurring and/or sensitive issues and keeps cemetery leadership informed. Incumbent responds to situations requiring a supervisor that include, but are not limited to, Military Honors, Veteran Service Organizations, situation with family members, companion urns, disinterment procedures and unexpected situations at Bay Pines National Cemetery.

The Supervisory Program Specialist distributes and balances the workload among the employees and is responsible for overseeing the scheduling all interments at Bay Pines National Cemetery. The incumbent also serves as the quality control expert responsible for determining if the application for burial and eligibility is correct prior to scheduling. Performs a variety of clerical and technical support functions to support the administrative, logistical, and analytical activities which include, but are not limited to, the collection, compilation, review and tabulation of interment and man-hour data via the MADSS database, Burial Counts, GBSAT, Reservations/Set Aside, Disinterment and other statistical information in support of several programs. Prepares a variety of statistical and analytical reports documenting workflow, productivity, and regular Scheduling Office activities.

Work schedule: Required to work Monday through Friday. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work.

Compressed/Flexible Schedule: Not Available
Telework: Not Available
Remote/Virtual: This is not a virtual or remote position.

Position Description Title/PD#: Supervisory Program Specialist/PD1604645
The full performance level of this position is GS - 10. At the level GS-09, you will perform similar duties but under closer supervision.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Salary:
GS-09: $59,966 to $77,955
GS-10: $66,036 to $85,844

Relocation Expenses: Not Authorized
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required