UNIT SECRETARY
Salary undisclosed
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Unit Secretary for a Healthcare Facility
Palms Care Center, a Skilled Nursing Facility located in Lauderdale Lakes, FL, is seeking a vibrant and compassionate Unit Secretary to join the team!
Shift details: Monday-Friday 7a-3p
Responsibilities of the Unit Secretary:
Palms Care Center, a Skilled Nursing Facility located in Lauderdale Lakes, FL, is seeking a vibrant and compassionate Unit Secretary to join the team!
Shift details: Monday-Friday 7a-3p
Responsibilities of the Unit Secretary:
- Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
- Answer telephones or switchboard during scheduled shift.
- Ensure phone calls are redirected to appropriate employee or department.
- Transfer callers to appropriate voicemail when employee is unavailable.
- Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assist in the ordering, receiving, stocking and distribution of office supplies.
- Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
- Other special projects and duties, as assigned.
- High school diploma or GED required or equivalent related work experience..
- Excellent phone etiquette skills required.
- Effective verbal and written English communication skills.
- Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Customer service oriented with the ability to work well under pressure.