Lancome Brand Manager

Overview

We are seeking a dynamic and results-driven Brand Manager to join our team. The ideal candidate will be passionate about building and maintaining brand identity, driving sales, and enhancing customer engagement. This role requires a strategic thinker with a strong background in retail sales, exceptional communication skills, and the ability to work collaboratively across various departments. As a Brand Manager, you will play a crucial role in shaping our brand's presence in the market.

Duties

• Develop and implement brand strategies that align with company goals and objectives.
• Conduct market research to identify trends, consumer preferences, and competitive landscape.
• Collaborate with marketing teams to create compelling promotional campaigns that drive brand awareness.
• Analyze retail math to assess product performance and make data-driven decisions.
• Train and support retail staff on brand messaging, product knowledge, and upselling techniques.
• Manage product launches and ensure consistency in branding across all platforms.
• Maintain strong relationships with key stakeholders, including vendors and retailers.
• Utilize phone etiquette to engage with customers effectively and enhance their shopping experience.
• Oversee front desk operations as needed, ensuring excellent customer service is provided at all times.

Requirements

• Proven experience in brand management or a related field within the retail industry.
• Strong understanding of retail math and sales analytics.
• Excellent communication skills, both verbal and written; multilingual abilities are a plus.
• Proficiency in POS systems and cash register operations.
• Experience in makeup application is preferred but not mandatory.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Strong phone etiquette skills for effective customer interactions.
• A passion for retail sales with a focus on achieving targets through upselling techniques.

Join us as we continue to grow our brand presence and deliver exceptional experiences to our customers!