Audiovisual Services and Digital Media Assistant

Job Responsibilities

Reporting to the Director of the Instructional Technology Center (ITC), the Audiovisual (AV) Services and Digital Media Assistant manages AV resources and produces/coordinates media content for university events and supports instructional technology projects across campus to enhance teaching, learning and engagement.

AV Support

• Sets up, operates and troubleshoots AV and digital media equipment for university events, including academic functions and administrative meetings, and coordinates with external contractors as needed.
• Collaborates with campus departments to assess and meet AV needs and coordinates with event organizers to ensure successful setups.
• Provides technical support for high-profile events, ensuring systems are tested and prepared in advance to minimize disruptions.
• Sets up and manages video conferencing sessions within the College of Education, Sport, and Human Science, as well as other campus functions.
  
  

Equipment Management

• Assists the ITC Director in maintaining AV equipment, including inventory management, preventive maintenance and equipment upgrades.
• Supports ITC budgeting efforts by researching cost-effective solutions for AV and instructional technology resources.
• Manages the ITC multimedia equipment checkout system, ensuring equipment is functional, available and accessible to campus users.
• Ensures adherence to safety and quality standards in all AV operations.
  
  

ITC Support and Professional Learning

• Supports ITC operations by supervising work-study students, assisting with technology setups in instructional spaces and performing daily ITC functions.
• Provides professional development opportunities related to AV requests and instructional technologies.
• Stays current on emerging AV and digital technologies.
• Contributes to ITC projects by creating or updating how-to resources and supporting faculty and student workshops focused on technology.
• Conducts student worker training for AV support and develops innovative, technology-based learning opportunities.
  
  

Digital Media Assistance

• Assists in the collection and production of digital content for media efforts in collaboration with University Communications and Marketing.
  
  

Minimum And Additional Requirements

• Associate’s degree in a relevant field, such as Media Technology, Mass Communication, AV Technology and Communications, Teleproduction Technology or Information Technology.
• Experience with and basic troubleshooting of digital media and AV equipment, including cameras, projectors, sound systems and video conferencing tools.
• An equivalent combination of education and experience may be considered.
• Foundational knowledge of AV systems.
• Knowledge of new emerging media technologies as applied to instructional needs.
• Proven skill with digital media products.
• Exceptional oral and written communication skills.
• Ability to plan, organize and manage daily department operations in synchronous and asynchronous distance learning systems.
• Ability to direct multiple concurrent projects/activities.
• Effective interpersonal skills.
  
  

Preferred Qualifications

• Professional experience in AV services.
• Portfolio of independently created media.
• Experience training, making presentations and/or working with students.
  
  

Additional Comments

Travel/Overtime Requirements: Flexible schedule, including evening and weekend hours.

Telecommuting: Employees are not eligible for telecommuting/remote work during their 12-month probationary period. After that time, certain positions may be eligible for telecommuting/remote work at the discretion of the supervisor and in accordance with Winthrop policies.

To apply go to https://winthrop.peopleadmin.com/postings/18481 .