Change & Release Manager (Only on W2)
Demonstrated experience in IT operations and IT Service Management position
Proven experience with IT Service Management, and ITIL practices, with practitioner certification in Incident, Change, Release, and Problem Management preferable
Knowledge of deployment and implementation methodologies (Agile, CI/CD, Blue/Green, Canary) of related technical change management experience
Experience in project management and knowledge of approaches, tools, and phases of the project lifecycle.
Solid understanding of the software development lifecycle
Understanding of configuration management principles
Education Level: Bachelor's Degree Required
10 years of relevant work experience is required
ITIL Certification (version 3 or 4) is preferred.
Strong understanding of ITIL best practices.
JIRA Service Management and ServiceNow = Required, 5 year a minimum.