Referral Specialist

Job Requirements

• Two years of related clinical experience, preferably in ambulatory care, community public health, patient access, scheduling or pre=registration.
• Ability to understand basic clinical terminology and medical insurance terminology across multiple clinic specialties and with multiple providers.
• Communicate details and expectations about the referral with patients.
• Assist patients in problem solving potential issues related to the health care system, financial or social barriers (i.e., communicate need for interpreters as appropriate, transportation services or prescription assistance)
• Create and maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
• Ensure complete and accurate registration, including patient demographic and current insurance information.
• Assemble complete information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
• Consult, work collaboratively and maintain a positive working relationship with other disciplines, participates in the plan, design and evaluation of services.
• Keep current of best practices, current trends and developments in ambulatory services.
• All other duties as assigned.
  
  

Preferred Experience

Experience with information systems with scheduling highly desirable.

Education

High School Diploma (Equivalent)

Associates in Business, Healthcare, Administration - Preferred but Not Required

Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran.