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Release Analyst (Hybrid in San Antonio, Texas)

  • Full Time, onsite
  • Security Service Federal Credit Union
  • Hybrid, United States of America
Salary undisclosed

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Our Core Values
All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.
What You Will Do
Ensures the integrity of all environments through the accurate scheduling and documentation of release processes. Supports Change Management in planning, scheduling, and controlling the transition of releases through various environments from inception through production. Takes ownership of the ET Request Process and make recommendations to improve its efficiency and effectiveness. Maintains the Release Management strategic process and ensures all procedures are kept consistent and relevant, and all responsibilities are met in a timely manner. Provides overall coordination and analysis of all releases and implementation plans to determine readiness of each release based on release criteria and quality. Prepares deployment schedules and procedures for all necessary releases. Coordinates with vendors and internal teams to efficiently organize, schedule, and execute deployments. Manages, maintains, and supports the ET Service Request Process. Administers updates to Service Requests (SR), ensuring data accuracy and integrity. Ensures the SR process is followed for proper vetting, scheduling, and deployment. Facilitates communication between Enterprise Technologies and Lines of Business to promote forward movement and transparency of SRs throughout the process. Manages and maintains Change Management process and governance, ensuring adherence for all ET changes. Ensures the relevance of the supporting tools, models, and methodologies. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization s Values.
What We Will Require
Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education or comparable experience. Minimum three (3) years in release management experience or a software development, technical integration or business operations environment. Minimum of one (1) year in a Project Analyst, Project Coordinator, or equivalent project administrative role. In-depth knowledge of the financial services business and the capabilities/features and functions of the systems and applications available to support them. Must be analytical and detail oriented. Strong process management and improvement skills. Outstanding teamwork, inter-personal, facilitation, organizational, listening and communication skills with proven ability to meet deadlines.
Ideal Candidate Will Have
Knowledge of distributed and mainframe infrastructure, technology and concepts with ability to quickly grasp new technologies, applications and concepts. Basic understanding of structured application development methodology and principals, understanding of structured environments using distinct development, test, and production environments. Able to work in a team environment, meet deadlines and take on responsibility and accountability. Working knowledge of business process methodologies and experience in process management activities. Able to mentor/coach team members in understanding the established change management practices, guidelines, and procedures.
Additional Job Responsibilities
Assists the Release Management Supervisor with release scheduling and project planning to ensure proper procedures and delivery dates are met. Supports Change Analysts and Delivery Management as required. Creates and tracks deployment procedures, activities and ensures that assigned resources complete their tasks in a timely manner. Leads MIS teams during software deployments utilizing Release Management Methodology (deployment times vary). Produces and communicates Release documentation and schedules for each release cycle.
Legal Statements
We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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