Project Manager (Store Transformation, work order, Fixture Maintenance, retail)
Salary undisclosed
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- Project Manager, Store Transformation, Fixture Maintenance
- Type: Long-term Contract
This is mid-level functional PM role
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Responds to store requests via work order system, for fixture repairs/replacement parts and brand display replacements of missing or damaged items
- Monitors all requests through completion, which will involve internal and external communications and status reports
- Manages 1500+ open tickets at any given time in various stages
- Researches and references materials as needed to accomplish fixture maintenance requirements in stores with multiple fixture types
- Collaborates with manager on spend and cost saving opportunities
- Analyze store requests for overall trends to determine best practice solutions
- Provide feedback on platform used for store requests
- Participate in meetings as needed with cross-functional partners and vendors
- Supports miscellaneous projects for the team as needed
Communications to:
- Internal partners
- 3rd Party Contractors
- Supplier Vendors
- Stores
- Field leadership
Experience/Skills needed:
- Microsoft Office proficient
- Smartsheet familiarity
- Work order experience, for example, Service Channel, a plus
- BA or BS Degree, or equivalent experience, and with project management experience
- General understanding of retail industry, strong organization skills (e.g. prioritizing, problem solving, analytical skills, meeting deadlines, issue management)
- Strong business acumen with customer centric approach, ability to communicate effectively, both verbal and written, with all levels of management, store representatives and suppliers
- Highly organized self-starter with strong ability to deal with ambiguity
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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