Assistant Director of Events - Hilton San Diego Bayfront
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Hilton San Diego Bayfront is looking for the next Assistant Director of Events!
As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service through out the pre-event, event, and post event phases of all hotel events.
The annual salary range for this position is $90,000-$105,000 + bonus incentives and is based on applicable and specialized experience and location.
The Benefits – Hilton is proud to have an award-winning workplace culture ranking Best Hospitality Company To Work For in the World
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post event phases of all hotel events. This position primarily handles complex events. The ADOE recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. You will be contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. This position supports and acts on behalf of the Director of Catering and Events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
STRATEGY:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton San Diego Bayfront
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services
As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service through out the pre-event, event, and post event phases of all hotel events.
The annual salary range for this position is $90,000-$105,000 + bonus incentives and is based on applicable and specialized experience and location.
The Benefits – Hilton is proud to have an award-winning workplace culture ranking Best Hospitality Company To Work For in the World
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage – for you and your family.
- Vision, dental, life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) – you will accrue 18 days/144 hours per year
- Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Matching 401(k)
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.
- Complimentary meals in the cafeteria while on shift
As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post event phases of all hotel events. This position primarily handles complex events. The ADOE recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. You will be contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. This position supports and acts on behalf of the Director of Catering and Events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
STRATEGY:
- Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results
- Drive innovation and creativity within event delivery
- Partner with the General Manager/Executive Committee to deliver on Hilton’s values by creating high-impact event experiences
- Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
- Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models)
- Actively support the sales process.
- Provide overall leadership and direction in all Events matters.
- Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience
- Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
- Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
- Participate or represent Hilton in industry social/meeting/events professional associations
- Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline
- Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
- Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
- Be an ambassador for customer service.
- Motivate and provide a work environment in which team members are productive
- Ensure all Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning
- Listen and respond to team members needs while having an open-door policy
- Manage group and interpersonal conflict effectively
- Ensure the proper use of all function space, exhibit hall, and event spaces
- Manage supplier and vendor relationships
- Possess subject matter expertise and ensure standards/practices
- Development and management of departmental budgets
- Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events
- Ensure proper staffing for the needs of the business
- Integrate current trends in event management and design
- Participate in customer site inspections and assists with the sales process as necessary
- Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
- Minimum of 1 year of project management or management experience.
- Other requirements: Travel percentage: 10%
- Knowledge of the hotel property management systems (Delphi.fdc)
- Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton San Diego Bayfront
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services