DRC-Technical Specialist 2/TS 2 (Telecom) (757149)
DRC-Technical Specialist 2/TS 2 (Telecom) (757149)
Columbus, OH
3 Months
Local to Ohio and comfortable with travel within the State
Short Description:
Well-rounded in managing 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could involve traveling to London, OH site to take inventory.
Complete Description:
ODRC expects the developer to be extremely well rounded in managing 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will involve some data entry aspects to track assets. The candidate is responsible for managing MARCS radio systems and creating and/or modifying program modules. The candidate should also have knowledge of Intune, tango management for managing mobile phone devices
Education:
Preferred Education: 4-year college degree
Years of Relevant Experience: 6 plus years
Key Skills: SCCM, MARCS radio, Tango and Intune
Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation; Recommends software reusability guidelines; Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.
Development Tools:
Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)
Skills needed for this project:
Experience within infrastructure (telecom / VOIP)
Resolving tickets / critical thinking skills
Local to Ohio and comfortable with travel within the State
Strong experience with Microsoft Office (Excel)
Experience with asset inventory
Ability to work remotely within a team environment and able to function with little/no supervision
Strong work ethics
Willingness to be trained up to speed within telecom functions, etc. of the organization
Intune and Tango management
Required / Desired Skills:
4-year college degree
Experience: 6 plus relevant years
Key skills in MARCS radio, Tango and Intune
Experience within infrastructure (telecom / VOIP)
Local to Ohio and comfortable with travel within the State
Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation
Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)
Strong experience with Microsoft Office (Excel)
Resolving tickets / critical thinking skills
Regards,
Satya
Technical Recruiter