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DRC-Technical Specialist 2/TS 2 (Telecom) (757149)

  • Full Time, onsite
  • Key Business Solutions, Inc.
  • Hybrid, United States of America
Salary undisclosed

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DRC-Technical Specialist 2/TS 2 (Telecom) (757149)

Columbus, OH

3 Months

Local to Ohio and comfortable with travel within the State

Short Description:


Well-rounded in managing 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could involve traveling to London, OH site to take inventory.

Complete Description:

ODRC expects the developer to be extremely well rounded in managing 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will involve some data entry aspects to track assets. The candidate is responsible for managing MARCS radio systems and creating and/or modifying program modules. The candidate should also have knowledge of Intune, tango management for managing mobile phone devices

Education:

Preferred Education: 4-year college degree

Years of Relevant Experience: 6 plus years

Key Skills: SCCM, MARCS radio, Tango and Intune

Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation; Recommends software reusability guidelines; Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.

Development Tools:

Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)

Skills needed for this project:

Experience within infrastructure (telecom / VOIP)

Resolving tickets / critical thinking skills

Local to Ohio and comfortable with travel within the State

Strong experience with Microsoft Office (Excel)

Experience with asset inventory

Ability to work remotely within a team environment and able to function with little/no supervision

Strong work ethics

Willingness to be trained up to speed within telecom functions, etc. of the organization

Intune and Tango management

Required / Desired Skills:

4-year college degree

Experience: 6 plus relevant years

Key skills in MARCS radio, Tango and Intune

Experience within infrastructure (telecom / VOIP)

Local to Ohio and comfortable with travel within the State

Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation

Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)

Strong experience with Microsoft Office (Excel)

Resolving tickets / critical thinking skills

Regards,
Satya
Technical Recruiter

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