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End User Technical Support Analyst

  • Full Time, onsite
  • Triwave Solutions Inc
  • Hybrid3 days per week, United States of America
Salary undisclosed

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JOB TITLE: End User Technical Support Analyst

The scope of the proposed services will include the following:

Assist the State in supportability of Intelligrants by OCD DRU staff during their use of Intelligrants for disaster recovery grants management based on complexity of State use

Work with Application Program Manager to ensure end user success for Intelligrants

Work directly with OCD DRU end users for daily use of Intelligrants as requested

Expertise and/or relevant experience in the following areas are mandatory:

Experience in Intelligrants grant management software functionality

Good customer service in operational use of Intelligrants

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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