Epicareer Might not Working Properly
Learn More

Healthcare Customer Service Representative (remote)

Salary undisclosed

Checking job availability...

Original
Simplified
Employer Industry: Healthcare Services

Why Consider This Job Opportunity

  • Salary up to $19.00 per hour
  • Opportunity for career advancement and growth within the organization
  • Work remotely from home with flexible hours
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Supportive and collaborative work environment
  • Chance to make a positive impact on patient experiences and healthcare delivery

What To Expect (Job Responsibilities)

  • Manage patient interactions through calls, ensuring a high level of customer service
  • Provide accurate information about healthcare products and document patient interactions
  • Follow up with patients to ensure their needs are met and issues are resolved
  • Ensure compliance with healthcare regulations and company policies
  • Handle patient inquiries and complaints professionally to maintain satisfaction

What Is Required (Qualifications)

  • High school diploma or equivalent
  • Minimum of 1 year of related experience in healthcare or customer service
  • Experience with healthcare products and systems, such as Epic or Meditec
  • Strong communication and interpersonal skills
  • Basic computer skills and proficiency in using healthcare software

How To Stand Out (Preferred Qualifications)

  • 1 to 2 years of experience in patient calling, insurance, collections, and copayments
  • Familiarity with healthcare regulations and compliance
  • Ability to manage time effectively and work independently
  • Understanding of insurance terms (e.g., copay, deductible, out-of-pocket)
  • Proven ability to negotiate and set up payment plans effectively

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.