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Amazon Connect Developer

Salary undisclosed

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Position ID :

39, 41, 43

Amazon Connect Developer

Location: Delaware, New Jersey, Plano, TX (Day One Onsite)

Long Term Contract

Experience Level: 8+ Years

Job Qualifications:

  • Amazon Connect Expertise: Knowledge of Contact Lens, advanced routing, AWS Lex, Polly, APIs, and integrations with Lambda, SQS, etc.
  • AWS Experience: Strong with AWS infrastructure, including ECS, S3, Lambda, Dynamo DB.
  • Technical Skills: Java, Spring Boot, SQL/NoSQL, Agile, DevOps, CI/CD (Terraform, Jenkins), security protocols.
  • CRM and Integrations: Salesforce, ServiceNow, Verint WFM systems.
  • Additional: Strong problem-solving skills, excellent communication, and experience with AWS security best practices.

Required Experience:

  • 5+ years in Contact Center technologies and Cloud Architecture.
  • 5+ years of hands-on experience with Amazon Connect and AWS.
  • 2+ years of experience using Terraform.

Education:

  • Bachelor s in Computer Science, Information Systems, or related field.
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