Epicareer Might not Working Properly
Learn More
H

End User Technical Support Analyst

Salary undisclosed

Checking job availability...

Original
Simplified

Role: End User Technical Support Analyst

Location: Baton Rouge, LA (Onsite with Hybrid)

Duration: Long Term Contract

Job Details:
The scope of the proposed services will include the following:

  • Assist the State in supportability of Intelligrants by OCD DRU staff during their use of Intelligrants for disaster recovery grants management based on complexity of State use
  • Work with Application Program Manager to ensure end user success for Intelligrants
  • Work directly with OCD DRU end users for daily use of Intelligrants as requested

Expertise and/or relevant experience in the following areas are mandatory:

  • Experience in Intelligrants grant management software functionality
  • Good customer service in operational use of Intelligrants.

Note: Need 3 professional references along with DL/ID copies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job