Manager, IS PMO - GSP

Manager, IS PMO - East Region

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

Requirements:

• Deep understanding of Project Management methodologies
• Work directly with Sales, Project Managers, & deployment resources to ensure flawless execution of our implementations
• Ensure customer satisfaction and SLA's are exceeded
• Continuous focus of services improvements
• Good understanding of financial & cost control practices
• Maintain communication with customers and WWT staff
• Personnel management and development
• Ability to build a high performance team with high morale
• Recruitment, interviewing, & forecasting staffing requirements
• Drive project schedule, scope, and milestone performance within the PMO
• Monitor and manage the day-to-day aspects of projects within the PMO
• Proper staffing & utilization management
• Excellent understanding of issue management and resolution, as well as risk mitigation
• Ensure projects are planned and executed in line with the PMO methodology
• Continued focus on methodologies & deployment process improvements
• Review of project deliverables
• Ensure rigor and discipline around postmortem and after-action reviews
• Build and maintain relationships with internal and external customers, as well as subcontractors

Qualifications:

• Bachelor's Degree, PMP, or extended management experience preferred
• Minimum of 5 years' project management experience in a Professional Services environment, leading complex Information Technology projects is required
• Minimum of 10 years of project management experience
• PMP certified
• One to three years' prior sales/business development experience is preferred
• Extended knowledge of Cisco technologies and deployment practices
• Excellent understanding of financial processes; ability to create proformas, track project metrics, forecast future trends, and manage change
• Excellent understanding of the contract process; ability to manage contract modifications and take the lead of negotiations surrounding contract scope, cost, and schedule
• Ability to work independently and have good issue resolution skills
• Strong customer-facing and communication skills (written, verbal, and presentation)
• Strong problem solving skills with the ability to implement change

Want to learn more about Infrastructure Services? Check us out on our platform:

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Location: Eastern Time Zone - USA

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.