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Technical Analyst (Enterprise Monitoring) - Hybrid (No C2C or H1)

  • Full Time, onsite
  • Hicks Professional Group
  • Hybrid20% Onsite in DC, United States of America
Salary undisclosed

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Technical Skills:

Skill

Years/Level of Experience

Enterprise Systems Monitoring Tools

Intermediate

Unix

Intermediate

Splunk

Intermediate

Issue Management

Intermediate

Structured Query Language (SQL)

Intermediate

Role Description:

Must be able to go through security clearance process

Bachelor's degree OR 4+ years of relevant work experience needed

Must be able to work flexibly - nights, weekends, and/or holidays

Technical analyst on the Enterprise Monitoring Team to support continuous OS patching

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Skills Required:

  1. Enterprise Systems Monitoring Tools Intermediate
  2. Database and Unix - Intermediate
  3. Splunk Intermediate
  4. Issue Management Intermediate
  5. SQL - Intermediate

Additional Skills:

Enterprise System Monitoring

Service Management for Desktop Support

Service Desk Remote Technology Support

Production Support

System Monitoring Tools and Techniques

Production Planning and Scheduling

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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