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Lead Dynamics 365 Developer **In Person Interview in RICHMOND, VA**

  • Full Time, onsite
  • I-Link Solutions
  • HybridThe first couple of months we need them 3 days a week in office, United States of America
Salary undisclosed

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Title: VDOT Dynamics Developer - Customer Service (756849)

Duration: 03/03/2025 - 06/30/2025

Location: Richmond, VA 23219

Interview Type: Both Web Cam and In Person Interview

Work mode: Hybrid

The first couple of months we need them 3 days a week in office, after that once day a month.

Job Description:

VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft s Power Platform, to include Dynamics 365, PowerApps, Power Automate, c, Dataverse.

Responsibilities:

Expertise in Dynamics 365 Customer Engagement Dynamics 365 Customer Service module.

Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.

Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.

Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.

Strong knowledge of Microsoft s licensing model for Dynamics 365 and Power Platform.

Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform s use at VDOT.

Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.

Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.

Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.

Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.

Contribute to improving our processes and policies within the Business Enablement Services program.

Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)

Other duties as assigned.

Professional Experience:

Strong organizational and interpersonal skills.

Logical, clear and concise written and verbal communication skills.

Ability to work seamlessly within a team as well as manage individual tasks.

Ability to react quickly to a fast paced, rapidly changing environment.

Rely on experience and judgment to plan and accomplish goals.

Independently perform a variety of complicated tasks.

Work with a team of Developers and System Engineers.

Communicate clearly and effectively, both speaking and in writing.

Review & refine existing processes to better align with agency/group priorities.

Review the existing procedures and propose, execute, and/or direct necessary changes.

Participate in on-call duties as necessary.

Be able to work from-home and still provide expected level of support.

Be available to support after hours work as needed.

Experience as a D365 Technical Lead

Experience with creating and managing of solution using Dynamics 365 Customer Service.

Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365

Custom development experience using .Net, JavaScript and C#

Experience with Power Platform and Dataverse

Experience with using standard & premium connectors with PowerApps and Power Automate

Experience with DevOps in Power Platform/D365 Environments

Experience with Data Integrations and Migrations using ADF & SSIS Packages

Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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