Epicareer Might not Working Properly
Learn More

Chief Membership and Volunteer Engagement Officer

  • Full Time, onsite
  • ASAE: The Center for Association Leadership
  • Indianapolis, United States of America
Salary undisclosed

Checking job availability...

Original
Simplified
Sigma Theta Tau International Honor Society of Nursing (Sigma) is a nonprofit organization with the mission of developing nurse leaders anywhere to improve healthcare everywhere. Founded in 1922, Sigma has more than 100,000 members and 600 chapters in more than 40 countries working to fulfill the organization’s vision of connected, empowered nurse leaders transforming global healthcare. Learn more at www.SigmaNursing.org .

Sigma is excited to announce an opening for Chief Membership and Volunteer Engagement

Officer. This full-time, exempt position offers a remote work arrangement.

We take pride in offering a comprehensive benefits package that includes health, dental, and vision coverage, life, short and long-term disability coverage, a retirement plan, paid holidays, and a generous amount of paid time off beginning in the first year of employment.

The Chief Membership and Volunteer Engagement Officer (CMVEO) plays a transformative role in shaping the future of Sigma Nursing, a century-old organization dedicated to advancing global nursing excellence. This position represents an extraordinary opportunity to lead strategies that deepen connections with Sigma’s global community, enhance member satisfaction, and drive long-term growth and engagement.

As a strategic leader and member of the executive team, the CMVEO will design and implement innovative strategies to attract, retain, and engage members. Through a focus on building relationships, creating value, and fostering community, this role will be instrumental in fueling Sigma’s mission and positioning it as the premier global organization for nursing professionals.

Key Responsibilities

Strategic Leadership

Lead With Vision

Develop and implement a bold membership and engagement strategy that aligns with Sigma’s mission and goals, ensuring relevance and sustainability for the next century.

Guide With Expertise

Advise the CEO and executive team on membership and engagement initiatives, bringing innovative and data-driven solutions to the table.

Adapt To Member Needs

Stay attuned to global trends, member feedback, and the evolving needs of nursing professionals to refine Sigma’s offerings.

Unify Efforts

Ensure alignment between membership goals and the organization’s broader strategic plan, fostering collaboration across all departments.

Membership Acquisition and Retention

Drive Growth

Design and execute targeted campaigns to attract a diverse, global membership base.

Foster Loyalty

Leverage analytics to identify key drivers of retention, developing programs that strengthen member connections and ensure long-term loyalty.

Enhance Value

Create tiered membership options, benefits, and pricing models that deliver clear and compelling value to members.

Expand Reach

Identify and pursue opportunities to grow membership in new markets and underrepresented regions.

Member Engagement and Satisfaction

Elevate Engagement

Develop and oversee programs that deepen member involvement, creating a sense of community and shared purpose among members.

Enhance Experiences

Collaborate with internal teams to deliver seamless, impactful member experiences that align with Sigma’s commitment to excellence.

Listen And Improve

Regularly collect and act on member feedback to enhance programs, services, and overall satisfaction.

Celebrate Members

Build initiatives that recognize and honor members’ contributions to the nursing profession and Sigma’s mission.

Team Leadership and Collaboration

Lead With Inspiration

Build, mentor, and guide a high-performing team dedicated to achieving membership and engagement goals.

Foster Innovation

Cultivate a culture of creativity, accountability, and collaboration within the membership and engagement team.

Partner Across Functions

Work closely with marketing, education, and program teams to deliver unified strategies and initiatives that enhance member value.

Champion Diversity

Ensure membership and engagement efforts reflect Sigma’s global reach and commitment to diversity, equity, inclusion, and belonging.

Reporting and Accountability

Measure Impact

Define and track key performance indicators (KPIs) for membership growth, retention, and engagement.

Share Results

Provide transparent, actionable updates to the CEO and board on membership and engagement performance.

Plan Strategically

Develop budgets and forecasts that support Sigma’s goals and ensure financial sustainability

Why Join Sigma Nursing?

As the Chief Membership and Volunteer Engagement Officer, you will have the unique opportunity to shape the future of a global organization that has been at the forefront of advancing nursing excellence for over 100 years. This role allows you to honor Sigma’s rich legacy while leading efforts to create a vibrant, inclusive, and engaged community of nursing professionals. Join us in empowering nurses worldwide to connect, grow, and lead, building a healthier world together.

Sigma is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. Qualifications

Education

Bachelor’s degree in business, marketing, or a related field; advanced degree (MBA or equivalent) preferred.

Certified Association Executive (CAE) designation preferred.

Experience

Minimum of 7 years of senior leadership experience in membership and engagement roles, ideally within non-profit associations or professional organizations.

Demonstrated success in driving membership growth, retention, and engagement.

Skills and Expertise

Visionary leadership with a passion for advancing mission-driven organizations.

Exceptional strategic planning and analytical skills, with a track record of using data to drive decisions and measure success.

Expertise in developing and executing membership and engagement programs that deliver measurable results.

Strong business acumen and familiarity with financial metrics related to membership and engagement.

Outstanding written, verbal, and interpersonal communication skills.

Proven ability to manage complex projects and priorities in a collaborative, fast-paced environment.