Call Center Agent
Salary undisclosed
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An associate degree or completion of 60 credits from an accredited college; or A four-year high
school diploma or its educational equivalent and two years of satisfactory full-time experience in
a Contact Center environment. AND
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Basic Troubleshooting skills
Computer literacy
Phone skills, including familiarity cloud-based soft phones and integrated CRM software.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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