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Backend Engineer

Salary undisclosed

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As a Backend Engineer, you ll play a pivotal role in developing and maintaining the AI-driven infrastructure that powers our application processing, document verification, and automated customer interactions. You will design and optimize APIs, integrate machine learning tools, and build scalable systems that handle real-time status updates, automated assistance, and seamless application tracking.

This role requires expertise in Nest.js, database management, and API architecture, as well as the ability to integrate AI-powered workflows that enhance customer experience. You ll also work on expanding our network integrations, supporting our hand-carry courier marketplace for expedited passport processing and growing vehicle registration partnerships.

If you're passionate about AI-driven automation, backend scalability, and transforming government services through cutting-edge technology, we d love to have you on board.

Key Responsibilities

  • Develop and optimize APIs to support AI-driven automation.
  • Integrate AI-powered workflows to assist customers in document submission, accuracy verification, reminders, and real-time updates.
  • Enhance authentication and security to protect sensitive government-related data.
  • Build and maintain database systems to ensure high-speed processing.
  • Automate backend processes for form automation.
  • Deploy and manage AI-enhanced customer support tools, ensuring smooth communication between customers, agencies, and our marketplace partners.
  • Monitor and optimize performance, ensuring high availability and reliability of our backend services.
  • Develop API integrations with our expanding partner network, streamlining government interactions.
  • Collaborate with cross-functional teams to research and integrate new AI-driven services and predictive automation tools.

Requirements


Core Technical Skills

  • Experience integrating OpenAI and AWS-based AI tools into backend systems.
  • Ability to build AI-powered customer workflows
  • Nest.js
  • Apollo TypeGraphQL
  • Node.js & Express.js
  • Postgres, Cosmos DB, AWS EC2
  • Auth0, Encrypt, Sentry

Nice-to-Haves

  • Experience with machine learning model deployment
  • Familiarity with serverless architectures
  • Exposure to secure data exchange protocols

Qualifications

  • Proven experience in a Backend or Full Stack engineer position
  • Excellent communication skills
  • Fluent in English, both written and verbal

Benefits


Why Join Us?

  • Be part of a company revolutionizing government interactions with cutting-edge AI.
  • Collaborate with a dynamic team and have a direct impact on shaping our technical strategy.
  • Join at a critical growth phase with plans to expand and professionalize further.

Location: On-site in Miami, FL (Brickell)

If this role excites you, we d love to hear from you! Let s create a future where interacting with government services is as simple as sending a text.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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