Business Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY.

Responsibilities:
The Business Analyst will work with all members of the Sales Tech team to implement and support projects and systems for all Distribution personnel. The primary focus of this position is the administration, enhancement, support and integration of Sales and CRM systems.

• Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems
• Assist team members in evaluating and implementing vendor tools and processes.
• Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications
• Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process
• Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team
• Serve as subject matter expert process, and/or operational proxy for end users in targeted areas of focus
• Manage operationally focused projects (e.g., non-political, data/workflow oriented)
• Participate in other Sales Tech support responsibilities as assigned
• Develop and execute test plans and test cases

Required Skills:

• Ability to communicate clearly, both verbally and in writing
• Knowledge of software development and the system implementation life cycle
• Knowledge of client-server, database, system design, data modeling and technical architecture concepts
• Strong data query and analysis abilities and experience
• Experience with data mapping, data conversion, data integration
• Knowledge or experience with Snowflake Data Platform; for Client Data Platform preferred
• Knowledge or experience with Salesforce CRM System
• Strong problem identification and problem solving skills; ability to propose solutions
• 5-7 years demonstrated experience with writing business user requirements and functional specifications
• Bachelor's degree or equivalent business experience (computer science degree preferred)

Preferred Skills:

• Experience with Distribution/Sales systems
• Financial Services industry knowledge
• Knowledge of Tableau
• Knowledge of Business Intelligence Tools
• Knowledge of JIRA agile development software

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.