Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
A

Helpdesk Technician

  • Full Time, onsite
  • Amsys Innovative Solutions
  • On Site, United States of America
Salary undisclosed
Checking job availability...
Original
Simplified

Responsibilities for Help Desk Technician

  • Manage Help Desk tickets in a timely and efficient manner

  • Monitor and response quickly and efficiently to customer issues via phone, email, and computer chat

  • Provide customer assistanceand communicate any pending or unresolved issues to direct report each day

  • Document all customer interactions in the ticketing system

  • Run diagnostics to resolve customer reported issues

  • Escalate issues to the next Tier based on level of difficulty

  • Install, make changes, and repair computer hardware and software

  • Follow-up with customers to ensure issues are resolved

  • Train incoming staff as needed

  • Resolve technical problems with Local Area Networks (LA), Wide Area Networks (WAN), and other systems

  • Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customer to ease in troubleshooting

  • Submit EOD ticket performance reporting

Qualifications for Help Desk Technician

  • Microsoft Certified Systems Engineer designation, preferred

  • 5+ years of experience working in a help desk environment

  • Microsoft O365, Azure AD and Office experience required

  • Windows 10 experience

  • Flexibility to work a variety of shifts with minimal notice

  • Ability to work well with others

  • Available to work regular overtime

  • Proficiency with a MAC and IOS computers

  • Excellent oral communication skills

  • Detail oriented and highly organized

  • Ability to diagnose and resolve basic computer technical issues

  • Preferred experience in the following: SolarWinds, Cisco Certs/Network Troubleshooting, Firewall Configuration (Fortinet/Watchguard), PowerShell, SysAdmin\Server Management (Microsoft\AD\Group Policy), Aruba Central, ConnectWise

For an immediate response, email the resume in the word format to

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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