ITS Tier I

Service Desk 1 Support TechniciannTarget Salary: $ nLinTech Global Inc. is recruiting for a Service Desk 1 Support Technician to support our contract at the Defense Language Institute Foreign Language Center (DLIFLC) in Monterey, CA.nJob DutiesnnnProvide telephone, walk-in or office support services in addition to assessment of customer needs, resolution of issues and documentation of steps taken.nDuties include; OS support, Account support (password resets, account unlocks, basic account troubleshooting), basic software support, basic hardware diagnostics, software installation, account creation, assist customers with setup and configuration of devices, and document customer requests and steps taken to resolution.nYou will be required to go to the other locations (4 contracted language schools). It is not every day. The most frequent destination is Fort Belvoir which is about 25 miles from Crystal City where the office is located. nnnRequirementsnnnEducational requirements include an AS/AA Degree in a related discipline from an accredited college or university or the equivalent technical experience.nExperience requirements include zero to five years of related experience.nKnowledge of macOS, Windows, and iOSnKnowledge of Active DirectorynExceptional Customer Service skills and a Professional Demeanor.nnnClearance: Secret nCertifications: IAT Level I, Example: CompTIA A+ CertificationnLocation: DLIFLC, Monterey, CAnCompany DescriptionnLinTech Global is an award-winning, ISO 9001:2008 certified, small business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received a number of recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.nBenefitsnOur robust benefits package includes: Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match; up to 5%, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!nEEO StatementnLinTech Global, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.n_screen_reader_optimized.pdf

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