Technical Product Manager

RESPONSIBILITIES:
Kforce has a client that is seeking a Technical Product Manager in Palm Beach Gardens, FL (Florida).

Responsibilities:
* Identify customer needs through workshops, focus groups, and research initiatives; share insights with key stakeholders and development professionals
* Define the product backlog by incorporating feedback from customer requirements, business stakeholders, marketing teams, and customer feedback loops
* Create epics, user stories, and acceptance criteria to establish product requirements, and refine stories for Lynx API with the product development team
* Actively engage in the Agile methodology framework for product development and participate in Sprint planning and Scrum ceremonies associated with quarterly PI planning
* Utilize a prioritization framework to organize the product backlog
* Collaborate with Product Development, Design, QA, stakeholders, and other business teams to ensure the delivery of quality product features for Lynx API
* Partner with Architecture and Design teams to address customer needs and develop technically feasible solutions
* Collect customer feedback to evolve and iterate on Lynx Fleet and Lynx API products
* Remain involved in all stages of the Lynx API product life cycle, defining and implementing refinements and upgrades to enhance product offering
* Triage and prioritize bugs or incidents to ensure product quality, working closely with Support and Development teams
* Drive product features for Lynx API and the API Developer Portal to meet the needs of Lynx customers
* Define key metrics to drive Lynx API product adoption in alignment with the product vision and monitor API metrics and user feedback for continuous improvement
* Document product release notes, product announcements, feature specifications, and user guides for customers and support teams
* Oversee the API documentation, developer portal experience, and self-service integration and onboarding guides to improve developer adoption

REQUIREMENTS:
* A Bachelor's degree in Business, Computer Science, or a related technical field
* A minimum of 5 years in a product management role, including at least one year in a leadership or supervisory position
* Over 5 years managing software project requirements and development using Agile methodology
* Experience managing APIs for enterprise customers and SaaS integrations
* Hands-on experience with the API development lifecycle, versioning, and best practices
* Experience managing IoT and telematics SaaS platforms within the transportation industry
* Practical experience with API gateways (Apigee and AWS API Gateway), API Developer portals, and API documentation tools (Swagger, Postman, OpenAPI)
* Proficiency with standard software tools (Jira, Confluence, MS Office) and platforms
* Excellent communication and organizational skills
* Ability to work from the Atlanta office at least 2-3 days per week in a hybrid model

Preferred Qualifications:
* Experience building solutions in cloud environments
* Experience in Analytics to drive product insights
* Excellent program management skills to lead cross-functional teams
* Understands and practices agile development philosophies - SCRUM, SAFe
* Strong communication, interpersonal, and presentation skills
* Ability to travel 15%

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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