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Level 1 Technical Operations - Linux, Windows, IBM, UC4 Scheduling

Salary undisclosed

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Technology Operations - Linux, Windows, IBM, UC4

LOCATIONS: CHICAGO, IL

Hybrid 3 days onsite and 2 days remote - 2nd shift Tuesday Saturday 230pm 11pm cst,

Level 1 - monitoring processes, driving improvements, production control support. storage cloud linux unix storage networking incident response first level maintain logs records uc4/ control m windows IBM

Technology Operations is responsible for monitoring the production environment. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management.

Responsibilities

  • Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
  • Support the execution and troubleshooting of scheduling jobs.
  • Provide first-level support for Production Installs, D/R and Industry tests.
  • Maintain all off-site storage records and shipments.
  • Rerun/Restart failed backups and perform restores when required.
  • Work scheduled overtime when needed to ensure 24 x 7 coverage.

Qualifications

  • Basic knowledge of ITIL principles
  • Working knowledge of Scheduling applications / tools (UC4 / Control M)
  • Basic understanding of Network
  • Basic understanding of Unix / Linux
  • Basic understanding Windows
  • Basic understanding Storage
  • Basic knowledge of IBM JCL
  • Understands technical monitoring and metrics
  • Sophisticated understanding of enterprising technology
  • 3+ years of OS/390 JCL and IBM utilities
  • 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favored.
  • 3+ years working knowledge of an open systems scheduling product (UC4).
  • Some knowledge of cloud environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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