Emergency Management Specialist, Operations

Organization

U.S. House of Representatives, Office of the Sergeant at Arms

Position Title

Emergency Management Specialist, Operations

Position Type

Full-Time, on-site

Position Location

Washington, D.C.

Must already be within a commutable distance OR open to relocating without assistance immediately upon offer

Position Description

Emergency Management Specialist, Operations

Emergency Management Division

Salary: $83,437 - $107,685

This is a non-supervisory position.

Job Summary:

The Sergeant at Arms (SAA) Emergency Management Division (EMD) provides and implements a comprehensive emergency management and continuity program for the U.S. House of Representatives. The Emergency Management Specialist (EMS) for Operations is responsible for maintaining the operational aspects of the SAA EMD mission, including checklists, job aids, and reference documentation. The EMS for Operations coordinates with House, Congressional and other Federal agencies and private sector entities.

Duties:

• Support the readiness and maintenance of the House Operations Center (HOC), including the functionality of all equipment, systems, databases, and other technology platforms (e.g., audio/visual, iPads, monitors, computers, and radios, communications equipment, etc.).
• Updates and maintains operations center checklists, standard operating procedures (SOPs), concepts of operations (CONOPs), etc.
• Responsible for the management of select databases and software solutions, including ensuring the timely execution of software updates and troubleshooting to ensure operability.
• Support the development of emergency management Special Event Support Plans.
• Support various program areas, including, but not limited to Information Management and Common Operating Picture (COP) tools (e.g., WebEOC, ArcGIS), Mass Notification Systems, Accountability, Continuity of Operations (COOP) kits, Communications equipment, Critical Infrastructure and Key Resources, and Emergency Transportation.
• Research and propose solutions for enhancing operational equipment and solutions (i.e., emerging technology, new software solutions, new equipment for personnel, etc.).
• Reviews and analyzes reports, documents, project trackers, event calendars, etc. and share information with applicable staff.
• Attend meetings and share key takeaways with applicable staff.
• Support development, readiness, and implementation of the House life safety and continuity programs, including support to projects, exercises, and special events, as needed.
• Coordinates with appropriate Congressional staff, other Federal agencies, and private sector entities regarding issues, initiatives, and standards related to emergency management and continuity.
• Support special events on and off Capitol Grounds, including nights and weekends as necessary.
• Serve as a watch officer in the House Operations Center Duty Program; 1-4 days per month; available to work long hours, nights, and weekends when necessary.
• Available for recall 24/7 to deploy to support emergency management and continuity efforts.
• Conducts extensive coordination with senior House personnel, Executive Branch, and/or other Legislative Branch agency points of contact.
• Manages multiple projects and programs without continuous oversight and direction.
• Assists the Director, Operations and Program Manager, Operations with special projects.
• Analyze, report on, and provide guidance on program budget, strategy, and program management initiatives.
• Acts as the Program Manager, Operations in their absence, as directed.
• Performs other duties as assigned.

Work Experience and Education:

Bachelor’s degree and some emergency management, emergency operations (including operations centers), and/or project/program management experience. Active Top-Secret security clearance preferred. If the incumbent does not have a Top-Secret security clearance, the incumbent must be able to obtain and maintain a Top Secret and SCI security clearance, as necessary.

Knowledge, Skills, & Abilities:

• Strong technical knowledge, ability to troubleshoot technical issues: equipment, software, system interdependences, etc.
• Ability to thrive when there is ambiguity, remain composed when there are priority and deadline fluctuations, and withstand the tests of a rapidly changing environment with resilience and resolve.
• Familiar with developing and executing operational checklists, SOPs, CONOPs, events support plans, etc.
• Familiar with the functionality and use of Common Operating Picture (COP) tools, including WebEOC, ArcGIS, and information management systems.
• Familiar with the operation and functionality of alert and notification systems.
• Knowledge of functionality and operability of communications equipment and systems (secure and nonsecure).
• Knowledge and understanding of the National Incident Management System (NIMS).
• Knowledge of national policies, best practices, and planning in Emergency Management and/or Continuity.
• Analytical, judgement, and problem-solving skills to work on short deadlines and resolve critical issues.
• Knowledge of principles, concepts, and methods associated with the development of strategies and objectives of an emergency management program.
• Ability to work well under pressure, exercise discretion and sound judgment while independently solving problems.
• Excellent computer skills (e.g., word processing, presentation slides, spreadsheets, data management, etc.).
• Refined and proficient communication ability.
• Strong organizational skills.
• Ability to manage multiple tasks simultaneously.
• Ability to operate a passenger vehicle and possess a valid driver's license.

Work Schedule:

Full-time, permanent. Monday – Friday. Hours: 8:30 a.m. – 5:00 p.m. Incumbent must be able to work outside of normal business hours, when necessary. Occasional travel may be required (<10%).

Applicant Instructions:

Qualified candidates should submit a resume and cover letter to https://house.csod.com/ux/ats/careersite/6/home/requisition/3539?c=house by 7:00 p.m. on March 1, 2025. Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.

Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.

The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be EXEMPT from the overtime provisions of the Fair Labor Standards Act.

Employment is contingent upon satisfactorily completing a criminal history records check.

A preemployment drug test is required for positions requiring a security clearance.

Veterans’ Preference Information:

Hiring for this position is governed by the Veterans Employment Opportunities Act.

**Only applicants seeking veterans’ preference consideration should email [email protected] for further information. Please note the word “Veteran” in the subject line and note the job title and vacancy announcement number in the body of the email.