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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Representative

Salary undisclosed
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Title: Customer Service Representative

Location: Primarily Remote – Must be onsite 1 day per month in Alpharetta, GA

Pay Rate: Roughly $16-20/hour W2 + Benefits (rate will depend on candidate qualifications and overall fit)

Schedule: Sunday - Thursday; Off Friday & Saturday *8am - 4:30pm w. 30-minute lunch / 8am - 5pm w. 1-hour lunch

Client: Our client is a global provider of information-based analytics and decision tools for professional and business customers. They serve 84% of the Fortune 500 and 92% of the Fortune 100, delivering critical insights that drive informed decision-making across industries.

Job Description

The Customer Service Representative provides timely responses to customer inquiries via telephone and email in an inbound/outbound service center while maintaining high service and quality standards. This role involves processing customer orders, billing, account management, and service requests, as well as troubleshooting and resolving customer complaints.

Key Responsibilities

  • Review claims and determine whether disputes should be handled internally or referred externally (e.g., Fair Information Practice, Credit Bureau, internal colleagues).
  • Utilize databases (MBSI, DOST, Bugzilla) to enter disputes and Personal Identifiable Information (PII), ensuring timely completion in compliance with FTC/FCRA regulations.
  • Transcribe consumer data from electronic/paper requests and inbound calls into the appropriate database.
  • Search consumer profiles and initiate disputes based on report details.
  • Review reports for accuracy and ensure correct disclosure, making final decisions on which reports are sent to consumers.
  • Follow strict guidelines and SOPs regarding various disputes.
  • Provide technical support and/or training to data providers using the Data Quality Center.

Qualifications (Required)

  • High School Diploma required; College Degree preferred.
  • Minimum of 2 years of experience in customer service or a related field.
  • Strong analytical and decision-making skills regarding consumer information, including PII, SPII, and FCRA regulations.
  • Exceptional attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Windows, Internet Explorer, Microsoft Office, and Microsoft Excel.
  • Strong oral and written communication skills.

Why Join Us?

This position is part of the Consumer Center, which responds to inquiries from consumers requesting information. Our client provides public records to companies to help mitigate risk, ensuring compliance with industry standards and regulatory requirements. If you excel at exceeding expectations and delivering top-tier customer service, this is a great opportunity to grow your career.