Senior IT Analyst - SIS

Job Description:
The Senior IT Analyst provides advanced business analysis, project coordination, and application support for our ERP/SIS and associated systems. The ideal candidate will have a robust background in both IT and student and/or financial processes within a university setting. This role requires a deep understanding of ERP/SIS systems, particularly those related to financial processes and the ability to translate business requirements into actionable insights and repeatable processes.

Essential Functions (Responsibilities):

• Work with departments to analyze and document business processes related to the ERP/SIS and associated products and workflows.
• Identify technical specifications by working with users to gather information about program needs, objectives, functions, features, and input and output requirements.
• Create technical scoping requirements in support of software integration, new application deployments, and process improvements.
• Analyze and understand the business needs of the university s financial and student-centered departments. Have experience translating these needs into system requirements.
• Provide training and ongoing support to university staff on the effective use of the TU systems.
• Monitor system performance to ensure it aligns with the university s financial objectives.
• Work closely with both the Applications team members and IT project managers to ensure technical specifications and resources are properly identified and documented.
• Collaborate with application users, ERP team members, and vendors to troubleshoot and resolve issues, implement new features and functionality, and enhance processes.
• Identify opportunities to streamline current processes, deploy product enhancements, and proactively locate and resolve system data integrity issues.
• Develop and maintain detailed written technical specifications for developed solutions.
• Ensure that all programming, data exchanges, integrations, etc. are secure and in compliance with best practices and University data security standards.
• Undertake other duties not specifically stated from time to time to best support the University faculty, staff, and students.

Required:

• Strong understanding of business processes and data security concepts.
• Excellent interpersonal skills as well as exceptional written and oral communication skills.
• Excellent time management skills and the ability to meet deadlines with minimal supervision.
• The ability to work with application end users of various technical skill levels to troubleshoot and resolve issues, deploy new features and functionality, and improve business processes.
• A bachelor s degree in information technology, computer science, business administration, or a related field.
• Extensive experience optimizing ERP and/or SIS systems to support institutional goals and operations.

Required Qualifications | Minimum Qualifications:

• Bachelor s degree or equivalent combination of education and experience.
• Extensive technical experience with higher education ERP configuration, management, and troubleshooting.
• Proven senior level experience working with finance information system processes such as AR, AP, Purchasing, GL, and tax administration.
• Understanding of data security best practices.
• Willingness and ability to successfully complete Ellucian Colleague training as it pertains to job functions and roles.
• The ability to work with users of various technical skill levels to troubleshoot and resolve issues, deploy new features and functionality, and document and improve business processes.
• Excellent time management skills and the ability to meet deadlines with minimal supervision.
• Demonstrated ability to work effectively in a team environment with people of diverse backgrounds at a variety of administrative levels.

Preferred Qualifications:

• Experience in project management, including upgrades, implementations, or development with ERP/SIS and associated systems.
• Experience in higher education settings is highly preferred.
• Professional certifications such as PMP, Six Sigma, or specific ERP certifications.
• Advance degree in business administration or related field.

Physical Demands | Special Job Dimensions:

• Typical work hours are Monday through Friday, 8:00am to 5:00pm. Workdays and hours vary due to the nature of the University environment and the responsibilities of this position, with occasional evening and weekend work required. Available for after hours and events support as needed / rotation schedule.
• Note: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.
  

Supplemental Questions:
Required fields are indicated with an asterisk (*). Documents Needed To Apply


Required Documents:
1. Resume


Optional Documents:
1. Cover Letter

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic
information, veteran's status or any other category protected by law. In addition to federal law
requirements, GDH Consulting, Inc. complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the company has facilities and/or
employees. This policy applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation, benefits and training. Applicants with disabilities that require an accommodation
or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.