Sales Setter - Appointment Setter

Responsibilities

General Summary

A competent Inside Sales Generator is organized and efficient in their work. Their primary goal is to generate new business opportunities by booking appointments with potential clients. Inside Sales Generators are the first step in the sales process, and their main responsibility is to schedule appointments with potential customers.

Duties and Responsibilities

Must be knowledgeable about the company’s products or services

Identify potential customers from a list of leads and reach out to them by phone, social media and/or email.

Research potential clients and generate leads

Contact potential clients via cold calling, email or social media

Pre-qualify prospects based on their needs

Schedule appointments between qualified prospects and sales team

Maintain accurate records of all communications with potential clients

Responsible for updating the database with customer information

Conduct follow-up calls to confirm or reschedule missed appointments

Fast-paced environment and is expected to make a high volume of cold calls

Excellent verbal and written communication skills to communicate services or products to prospects

Advanced negotiation skills to persuade potential clients to schedule an appointment

Persistence and resilience to deal with rejection

Ability to work in a fast-paced environment and manage multiple tasks simultaneously

Strong interpersonal skills to deal with various types of personalities

Professionalism and courteousness to create a positive customer experience

Computer literacy for research and data entry

Attend all meetings and conference calls

Perform consistently with company core values

Maintain strict confidentiality

Provide excellent customer service, for both internal and external customers

Follow all OSHA and other safety guidelines

Actively demonstrate teamwork at all times

Adhere to company safety standards at all times

Follow other policies and procedures such that there are no verbal or written warnings during the evaluation period

Requirements

Minimum Knowledge, Skills, and Abilities Required

Bachelor’s degree in sales, administration, customer service, telemarketing or related

One year or more of related experience; internships or university projects may be substituted

Intermediate level skill in use of computer and software, including Google and MS Office

Basic experience with AutoCAD or similar

Ability to learn position-specific software packages, such as Aurora Solar

Ability to examine documents for accuracy and completeness

Speak, read, and write English fluently.

Excellent verbal and written communication skills

Demonstrated ability to effectively speak with customers, vendors, and employees

Demonstrated ability to be self-motivated and work with minimal supervision

Skilled in time management and managing multiple simultaneous tasks

Demonstrated analytical problem-solving skills

Must work from the corporate office and be able to arrive at work on time on a regular basis during regular business hours.

Must be available for overtime to meet project deadlines

Ability to meet physical demands of the job which include, but are not limited to: walking, bending, pushing, pulling, lifting, transporting supplies or equipment, sitting at a desk using a computer, and occasionally lifting and carrying items which may weigh up to 25 pounds

Apply or send resume to [email protected]