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Jobs or company...

Venue Coordinator

Salary undisclosed
Checking job availability...
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Summary:

Milano is seeking a detail-oriented and customer-focused Venue Coordinator to oversee venue floor plan operations, ensuring seamless event execution and an exceptional guest experience. This role involves both hands-on coordination—such as setting up spaces, managing floor plan logistics, and providing excellent customer service—as well as administrative responsibilities like coordinating event logistics, communicating with clients via phone, email, and in-person layout meetings, and managing vendor relations. Success in this position requires strong communication, problem-solving skills, and the ability to maintain the venue’s highest operational standards. The Venue Coordinator plays a crucial role in upholding the venue’s reputation for excellence, directly contributing to client satisfaction and the overall success of the company. If you have experience in food and beverage, event planning, wedding coordination, or venue operations, we’d love to hear from you!

Responsibilities:

Venue Floor Plan Coordination

  • Oversee event floor plan logistics, including setup, layout adjustments, and compliance with venue guidelines.
  • Ensure proper placement of tables, chairs, and other event elements according to client specifications.

Event Execution & On-Site Management

  • Supervise events to ensure seamless execution, addressing any on-site issues promptly.
  • Work alongside vendor staff to oversee event flow, guest experience, and venue coordination.
  • Maintain cleanliness and organization of the venue before, during, and after events by conducting thorough walk-throughs of the facility.
  • Coordinate with vendors, including catering, décor, and entertainment, to ensure proper setup and execution.

Client and Milano Team - Communication & Coordination:

  • Serve as the main point of contact for clients, and Milano event staff.
  • Conduct in-person meetings, phone calls, and email correspondence to confirm event details.
  • Provide guidance on venue policies, logistics, and available resources.

Administrative & Logistical Support

  • Assist with event-related paperwork, layout meetings, and scheduling.
  • Maintain accurate records of floor plans, client preferences, and agreements accordingly.
  • Provide post-event reports and feedback to improve future event planning.
  • Work closely with internal team members to ensure venue needs align with event requirements.

Problem-Solving & Customer Service

  • Address client and guest concerns professionally and efficiently.
  • Troubleshoot and resolve last-minute changes or challenges during events.
  • Ensure a high level of customer service, creating a positive and memorable guest experience.

Job Overview and Requirements:

  • Location: Milano Event Venue – Sugar Land, TX
  • Job Type: Full-Time (Tuesday – Sunday)
  • Availability: Must be available to work on weekends and holidays.
  • Pay Rate: $18.00 - $21.00 (per hour)

Education & Experience:

  • High School Diploma or equivalent required
  • Prior experience in food & beverage, event planning, wedding coordination, or venue operations preferred

Certifications:

  • TABC Certification is recommended but not a deal breaker.

Physical Requirements:

  • Ability to lift up to 30 lbs. frequently
  • Ability to stand and walk for 8-12 hours during events.

Additional Requirements:

  • Minimum age: 21+
  • Must have reliable transportation and their own vehicle to commute to and from the venue.