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Jobs or company...

Training and Curriculum Assistant

  • Full Time, onsite
  • The Advocacy Academy (USA)
  • United States, United States of America
Salary undisclosed
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Job Title: Training and Curriculum Assistant

Location: Remote

Job Type: Part-Time, 10 hours/ week

Pay: $20-25/ hour

About the Company: The Advocacy Academy is a training and consulting company based in Philadelphia, specializing in the delivery of professional development courses for those who respond to power-based violence (sexual assault, domestic violence, child abuse, human trafficking, etc.).

Job Summary: The Advocacy Academy is seeking a highly organized and detail-oriented person to assist clients with course enrollments, answer questions about the learning management system, manage training contracts, and organize course content. This role requires a proactive individual with excellent administrative, technical, and communication skills to ensure smooth operations across training programs and content platforms.

Key Responsibilities

Client Management:

  • Maintain and organize client contracts in the client relationship management system (CRM), ensuring compliance with company policies and deadlines.
  • Track client needs (training confirmations, evaluations, invoices).
  • Liaise finance team to ensure the timely payment of invoices.

Training Curriculum & Learning Management System (LMS):

  • Assist in developing and updating training materials.
  • Manage course uploads, user enrollments, and reporting within the LMS.
  • Coordinate training schedules, facilitator assignments, and learner communications.
  • Monitor learner progress and assist with technical support related to LMS usage.

Content Management System (CMS):

  • Organize and maintain digital training materials in the CMS.
  • Ensure consistency and accuracy of content across platforms.
  • Work with subject matter experts to update and optimize learning content.

General Administrative Support:

  • Assist with documentation, record-keeping, and reporting.
  • Communicate with internal teams and clients regarding training schedules and contract details.
  • Identify and implement process improvements for more efficient operations.
  • Assist with scheduling blog posts and product launches.
  • Assist with logging expenses and receipts related to training.

Job Requirements:

  • Must have access to WiFi in order to work remotely. Lack of WiFi will not affect hiring eligibility, but it will result in the need for onsite work (not work-from-home).
  • Must be available at least 3 days/ week with some availability within business hours (9-5pm).

Qualifications & Skills

  • High School Diploma.
  • Strong organization skills.
  • Customer service skills.
  • Excellent written and verbal communication skills (and a keen eye for editing the writing of others).
  • Ability to work remotely and independently, but still part of a team.
  • Basic knowledge of Google Workspace/ Gsuite and Microsoft Office.
  • Comfort with topics like trauma, sexuality, violence, abuse, exploitation, etc. and the ability to speak about these topics sensitively.
  • Commitment to diversity, equity, and inclusion.
  • Experience challenging one’s own biases.
  • Commitment to self-care and team-wellness.

Preferred Talents (but not required):

  • Familiarity and experience with writing learning objectives and course syllabi.
  • Experience with learning management systems (i.e. Thinkific, Blackboard, etc.).
  • Experience with accounting software (i.e. Quickbooks, Freshbooks, etc.).
  • Simple graphic design (using programs like Canva, for example).
  • Comfort with social media platforms like Instagram, TikTok, LinkedIn, and Facebook.

To Apply: Send resume to [email protected]