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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

IT Service Management Analyst

Salary undisclosed
Checking job availability...
Original
Simplified
job summary:

We're seeking a BT Service Management Analyst to join one of our clients remotely This role manages end-user escalations, enhances service processes, and collaborates with internal teams. ServiceNow experience required. Contact us to learn more!




location: Horsham, Pennsylvania

job type: Contract

salary: $25 - 29 per hour

work hours: 8am to 5pm

education: Associates



responsibilities:


  • Develop and maintain internal knowledge documentation library
  • Identify and develop reports identified by support teams
  • Work with both internal and external support teams to identify support processes, knowledge documentation
  • Assist with design requirements for self-service incidents and request forms
  • Work with BT partners as required
  • Identify opportunities in Service Management and work with internal support teams/BT partners to improve the service area (i.e. request fulfillment, incident resolution)
  • Responsible for BT Service Management training program (documentation, scheduling, training, FAQs)
  • Exceptional prioritization and project management skills
  • Performs special projects as assigned by management


qualifications:


  • Experience in customer service
  • Experience in BT/BT Service Management
  • High level of proficiency with Microsoft Office products, particularly Word, Excel, and PowerPoint
  • ServiceNow experience required
  • Training experience required


skills:

  • Comfort level with a very high volume, fast-paced operation in a time-sensitive environment.
  • Excellent interpersonal & problem-solving skills, written and verbal communication skills




Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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