Senior Vice President
Salary undisclosed
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Job Description
Position Overview – Senior Vice President
Company: Dry Force
Location: Dallas, TX
Searching for an experienced and growth-oriented Senior Vice President who will provide overall leadership and strategic direction to a multi-site team in Texas! A successful candidate will possess a high degree of urgency, have management experience in the residential restoration service industry, to include full P&L responsibility. As the brand leader, the Senior Vice President General Manager will not only oversee and enhance core operations functions, but also has the capabilities, thought leadership, and drive to help rapidly scale the operations for future growth.
The Senior Vice President will have primary responsibility for business development, estimating, sales, project management, and production. He or she will be measured on lead generation and closing,revenue per job, quality, customer service, productivity, and overall brand profitability. The Senior Vice President will be responsible for the development & growth of the company’s sales, marketing, administrative and production teams. The Senior Vice President will also focus on meeting and exceeding operating and financial budget goals, client objectives, OKR metrics, and customer satisfaction. This individual will be focused on ensuring operational excellence in the delivery of the services the company provides.
Core Responsibilities
PI262030147
Position Overview – Senior Vice President
Company: Dry Force
Location: Dallas, TX
Searching for an experienced and growth-oriented Senior Vice President who will provide overall leadership and strategic direction to a multi-site team in Texas! A successful candidate will possess a high degree of urgency, have management experience in the residential restoration service industry, to include full P&L responsibility. As the brand leader, the Senior Vice President General Manager will not only oversee and enhance core operations functions, but also has the capabilities, thought leadership, and drive to help rapidly scale the operations for future growth.
The Senior Vice President will have primary responsibility for business development, estimating, sales, project management, and production. He or she will be measured on lead generation and closing,revenue per job, quality, customer service, productivity, and overall brand profitability. The Senior Vice President will be responsible for the development & growth of the company’s sales, marketing, administrative and production teams. The Senior Vice President will also focus on meeting and exceeding operating and financial budget goals, client objectives, OKR metrics, and customer satisfaction. This individual will be focused on ensuring operational excellence in the delivery of the services the company provides.
Core Responsibilities
- Manage all facets of the organization including full P&L responsibility.
- Own the training, development and performance management of sales, marketing, administrative and production personnel.
- Manage recruiting, staffing of employees and subcontractors, and capacity planning while projecting future needs.
- Ensure compliance in all regulatory processes and programs and managing employee relations.
- Deliver corporate financial results and achieve plans through daily management.
- Drive operational efficiencies, labor/scheduling productivity.
- Establish and ensure superior customer service levels within the department.
- Collaborate and report to the Executive Leadership Team.
- Expand Mitigation and Reconstruction Divisions while improving inter-division processes and close rates, achieving company objectives and planned results.
- Foster a positive work environment and utilize effective communication skills at all levels of the organization with a focus on company culture
- Ensure that client objectives are fully met by maintaining active customer and referral source relationships and communications including formal structured monthly business reviews
- Bachelor’s degree with a minimum of 10 years of experience in general, operational, multi-site management experience required.
- Proven in-depth change management experience using a variety of change management methodologies.
- Previous management experience in the Disaster Mitigation and Restoration industry
- Previous home service or construction management experience highly preferred
- Prior experience in mentoring and developing management, marketing, sales & production teams.
- High degree of integrity and business maturity with exceptional customer service skills
- Previous P&L experience required to include managing budgets in the multi-millions within the service industry, with a proven track record of growing accounts.
- Ideal candidates will possess a high energy level that is communicated to the team they will lead
- Proven success in interfacing with a variety of organizational functions and considerable negotiation skills are also needed to drive results.
- The ability to manage in a diverse environment with focus on client and customer services is a key success measure
- Ability and willingness to travel up to 40% of the time between office locations (2 days a week, no weekend travel)
- Solid understanding of business reports and KPI reports
- Ability to identify areas for performance improvement
- Experience with Lean / Six Sigma methodologies is a plus
- Able to pass a criminal background check and drug test
- Valid driver’s license
- Medical coverage – 4 plan offerings
- Dental insurance
- Vision insurance
- Company paid and additional / dependent life insurance
- Vision insurance
- Paid Time off
- 401k Plan with generous company match and immediate vesting after eligibility
PI262030147