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Business Analyst - Billing

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Position: Business Analyst - Billing

Location: SAN JOSE, CA, 95128

Duration: 12 Months

Job Type: Contract

Work Type: Remote

Pay rate: $30 - 35/hr

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

Job Description:

  • Job Seekers must meet the minimum requirements outlined.
  • Use the comments section on the Job Seeker profile to document how each meet or exceed these requirements:

Minimum Requirements:

  • 5+ years in a role (or roles) focused on TWO or more of the following: operational processes, billing, accounting, order management, data entry/management/hygiene, business operations
  • Strong understanding and experience with all or parts of the order-to-cash process
  • Basic knowledge/understanding of MS office or G-suite, specificially Excel/Sheets.
  • Must know how to format and work with system reports that are exported to Excel/Sheets.
  • Experience utilizing SalesForce (FinancialForce PSA platform a plus).
  • Experience "owning" processe(s), consistently analyzing those processes against ever changing business needs and suggesting/spearheading updates to said processes.
  • Excellent organization and time management skills.

Desired Skills:

  • Extremely detail oriented
  • Strong communication skills (frequently communicates with management and occasionally, customers)
  • Quick learner
  • Extremely detail oriented
  • Able to take direction and follow outlined policies, process guides and instructions

Additional role, initiative and group information:

  • The Professional Services Billing Operations Analyst reports to the Director of Professional Services Operations and is responsible for supporting and managing several administrative, reporting & accounting tasks within the Global Services/Customer Success organization.
  • She/He/They will have the responsibility of being a back-up to the more senior operations analysts, as it pertains to the services team, with a focus on newly created processes and needs.
  • The ideal candidate will be highly data driven, intellectually curious, a fast learner, have basic accounting knowledge and able to move quickly while keeping focus on high impact projects with limited direction and supervision.
  • Identify, communicate, and manage risks associated with projects.
  • Identify business or customer requirements and information technology alternatives.
  • Create project plans for information technology development and testing.
  • Translate requirements into new information technology project specifications.
  • 3 years of experience are required.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Position: Business Analyst - Billing

Location: SAN JOSE, CA, 95128

Duration: 12 Months

Job Type: Contract

Work Type: Remote

Pay rate: $30 - 35/hr

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

Job Description:

  • Job Seekers must meet the minimum requirements outlined.
  • Use the comments section on the Job Seeker profile to document how each meet or exceed these requirements:

Minimum Requirements:

  • 5+ years in a role (or roles) focused on TWO or more of the following: operational processes, billing, accounting, order management, data entry/management/hygiene, business operations
  • Strong understanding and experience with all or parts of the order-to-cash process
  • Basic knowledge/understanding of MS office or G-suite, specificially Excel/Sheets.
  • Must know how to format and work with system reports that are exported to Excel/Sheets.
  • Experience utilizing SalesForce (FinancialForce PSA platform a plus).
  • Experience "owning" processe(s), consistently analyzing those processes against ever changing business needs and suggesting/spearheading updates to said processes.
  • Excellent organization and time management skills.

Desired Skills:

  • Extremely detail oriented
  • Strong communication skills (frequently communicates with management and occasionally, customers)
  • Quick learner
  • Extremely detail oriented
  • Able to take direction and follow outlined policies, process guides and instructions

Additional role, initiative and group information:

  • The Professional Services Billing Operations Analyst reports to the Director of Professional Services Operations and is responsible for supporting and managing several administrative, reporting & accounting tasks within the Global Services/Customer Success organization.
  • She/He/They will have the responsibility of being a back-up to the more senior operations analysts, as it pertains to the services team, with a focus on newly created processes and needs.
  • The ideal candidate will be highly data driven, intellectually curious, a fast learner, have basic accounting knowledge and able to move quickly while keeping focus on high impact projects with limited direction and supervision.
  • Identify, communicate, and manage risks associated with projects.
  • Identify business or customer requirements and information technology alternatives.
  • Create project plans for information technology development and testing.
  • Translate requirements into new information technology project specifications.
  • 3 years of experience are required.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.