ADMINISTRATIVE MANAGER
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School of Medicine
Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.
Overview: The GME Administrative Manager plays a vital role in overseeing the administrative and operational aspects of graduate medical education (GME) programs within the Radiology Department. This position is responsible for managing fellowship and residency program accreditation, compliance, recruitment, onboarding, curriculum planning, evaluation processes, financial management, and faculty/staff supervision. The Administrative Manager works closely with program directors, faculty, and institutional leadership to ensure the efficiency and success of GME programs while also supporting departmental HR functions and business operations.
Key Responsibilities
Program Administration & Compliance:
Minimum Qualifications
Duke is an Affirmative Action/Equal Opportunity Employer committed toproviding employment opportunity without regard to an individual's age,color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation,or veteran status.
Duke aspires to create a community built on collaboration,innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Anticipated Pay Range
Duke University provides an annual base salary range for this position as USD $ 61,465.00 to USD $105,523.00. Duke University considers factors such as ( but not limited to) scope and responsibilities of the position; candidate 's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck.Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of fam ily-friendly and cultural programs to eligible team members. Learn more at:https://hr.duke.edu/benefits/
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and /or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Education
Work requires a general business back ground generally equivalent to a bachelor's degree in a business related field.
Experience
Work requires 4 years related business or administrative experience to acquire competence in applying general personnel practices, accounting and budgeting principles and coordination of major administrative functions.A master's degree in a business related field maybe substituted for 2 years experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Job Code: 00001493 ADMINISTRATIVE MANAGER
Job Level: 14
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.
Overview: The GME Administrative Manager plays a vital role in overseeing the administrative and operational aspects of graduate medical education (GME) programs within the Radiology Department. This position is responsible for managing fellowship and residency program accreditation, compliance, recruitment, onboarding, curriculum planning, evaluation processes, financial management, and faculty/staff supervision. The Administrative Manager works closely with program directors, faculty, and institutional leadership to ensure the efficiency and success of GME programs while also supporting departmental HR functions and business operations.
Key Responsibilities
Program Administration & Compliance:
- Oversee the administration of multiple ACGME and non-ACGME Radiology fellowship and residency programs, ensuring compliance with all accreditation and board requirements.
- Serve as the subject matter expert on ACGME, institutional, and specialty-specific policies, providing guidance on accreditation standards and program policies.
- Manage fellowship and residency management software (MedHub) to track scheduling, evaluations, compliance requirements, and reporting.
- Ensure the completion and submission of required program evaluations, compliance reports, and milestone data.
- Prepare for and coordinate internal and external program reviews, including ACGME site visits and audits.
- Oversee curriculum development, including educational conferences, training sessions, and competency assessments.
- Lead the recruitment process for fellows and residents, ensuring adherence to AAMC National Resident Ranking Program requirements.
- Organize and manage the match process, applicant evaluations, and candidate selection.
- Coordinate onboarding and credentialing for new fellows and residencts, ensuring compliance with institutional, hospital, and board requirements.
- Develop a structured orientation plan to integrate fellows into the program effectively.
- Oversee offboarding and alumni relations, ensuring the completion of exit evaluations and verification processes.
- Manage financial transactions related to fellowship and residency programs, including reimbursements and budget oversight.
- Collaborate with department leadership to analyze financial reports, track expenses, and forecast program budgets.
- Submit iForms for salary adjustments, bonuses, and cost distribution changes for faculty and fellows.
- Generate and analyze data reports related to program operations, faculty credentialing, and revenue trends.
- Support business operations by compiling and presenting financial and performance data to leadership.
- Run, analyze and report monthly financials and data using standard reports and those generated from Radiology-specific analysis tools
- Generate and analyze reports to support existing and new department-based programs. Examples include:
- physician re-credentialing and Fellow/Resident volume reports
- DUHS effort certification and Clinical FTE measurements
- Quarterly physician Work RVU reports
- Monthly custom P&Ls
- Revenue/projects data and trends reporting
- May assist with monthly FAM validations, reports, and error analysis and corrections
- Assist management in forecasting and reporting by providing historical information.
- Work with departmental directors, unit managers and appropriate personnel to prepare annual budgets.
- Perform other related duties incidental to the work described herein.
- Provide leadership and supervision for a team of clerical and administrative staff supporting the education programs.
- Set clear expectations, conduct performance evaluations, and provide ongoing training and development opportunities.
- Manage time and attendance, work schedules, and coverage planning for staff.
- Lead recruitment, onboarding, and professional development initiatives for administrative team members.
- Serve as a resource for faculty and program directors on HR policies, ensuring compliance with institutional guidelines.
- Develop and implement best practices to enhance efficiency, communication, and program operations.
- Collaborate with departmental leadership to identify areas for improvement and implement solutions.
- Pilot alumni engagement initiatives to support recruitment and program development.
- Represent the department on institutional committees and initiatives related to GME.
- Bachelor’s degree in business, healthcare administration, education, or a related field.
- Minimum of 4 years of related experience, preferably in GME, residency, or fellowship program administration.
- Strong knowledge of ACGME accreditation standards and GME policies.
- Experience with MedHub or similar fellowship management software preferred.
- Proficiency in Microsoft Office Suite, database management, and financial reporting.
- Demonstrated leadership experience with the ability to manage and develop staff.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Master’s degree in business, healthcare administration, or related field (may substitute for 2 years of experience).
- Experience in financial management, budgeting, and business analytics within a healthcare setting.
- Familiarity with recruitment databases such as NRMP.
- Ability to develop and implement strategic initiatives for program growth and process improvement.
- Hybrid work model (on-campus and remote work as needed).
- Standard working hours (Monday–Friday, 8:00 AM–5:00 PM), with occasional evening/weekend work as required.
Minimum Qualifications
Duke is an Affirmative Action/Equal Opportunity Employer committed toproviding employment opportunity without regard to an individual's age,color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation,or veteran status.
Duke aspires to create a community built on collaboration,innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Anticipated Pay Range
Duke University provides an annual base salary range for this position as USD $ 61,465.00 to USD $105,523.00. Duke University considers factors such as ( but not limited to) scope and responsibilities of the position; candidate 's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck.Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of fam ily-friendly and cultural programs to eligible team members. Learn more at:https://hr.duke.edu/benefits/
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and /or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Education
Work requires a general business back ground generally equivalent to a bachelor's degree in a business related field.
Experience
Work requires 4 years related business or administrative experience to acquire competence in applying general personnel practices, accounting and budgeting principles and coordination of major administrative functions.A master's degree in a business related field maybe substituted for 2 years experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Job Code: 00001493 ADMINISTRATIVE MANAGER
Job Level: 14
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.